Canadian-based broker Oanda’s Japanese affiliate has conducted a test of the MetaTrader 4 terminal during the recent spike in market volatility and has determined that the system did not operate smoothly, especially during market opening. In its message to traders, the broker recommends the use of MT5 and adjustment of the maximum number of price deliveries per second so that the number of ticks does not exceed a certain level that places a burden on MT4.

The company also advised traders to reduce the number of currency pairs displayed in the quotes display of MT4, or improve the operation of the platform by reducing the number of charts displayed. This is a result of when the frequency of updating prices (the number of ticks) increases, the operation of the platform becomes unstable depending on the specifications of some customers’ PCs or the Internet environment.

The broker said it will work to improve the stability of the system while ensuring transparency through information disclosure having launched MT4 in January of this year.