The Financial Commission, a leading external dispute resolution (EDR) forum catering to the financial services industry announces the appointment of Ms. Opal Yang Founder and CEO of New Direction Solution to its Dispute Resolution Committee (DRC).
Enhancing the DRC structure
Ms. Yang is the 36th member industry expert to join the Financial Commission’s DRC since its inception in 2013. The DRC consists of a diverse panel of industry professionals, who follow a non-biased protocol to process and resolve complaints from our members’ clients.
Financial Commission Chief Operating Officer, Nikolai Isayev commented on the appointment: “I am excited to welcome Opal to our dispute resolution committee. Given her tenacious pursuit of protecting traders’ interests throughout her career and expert knowledge of the trader and broker landscape in Asian markets, she will be a valuable asset to our DRC committee in helping us tailor our mediation service to a wider group of traders and brokers in one of the fastest-growing regions of the world.”
About Opal J.Y. Yang
Ms. Opal Yang is a distinguished professional in finance and marketing, currently serving as the Founder and CEO of New Direction Solution, headquartered in London. With an illustrious career spanning two decades, Ms. Yang has held key management roles in prominent banking, asset management, and brokerage firms across diverse Asian markets and the United Kingdom.
Distinguished by its expertise in the Chinese-speaking markets, New Direction Solution stands as a premier consultancy firm committed to bridging the gap between the Far East and Europe. The firm specializes in delivering comprehensive financial services with a focus on broker licensing, merger and acquisition, fintech start-up consultation, and project management. Beyond its core services, the firm also excels in dispute resolution and managing complaints and compensations when necessary.
With a global perspective and localized expertise, the firm is poised to navigate the complexities of international finance, contributing to the success of its clients in the Far East and Europe.
About The Financial Commission
The Financial Commission is an independent external dispute resolution (EDR) forum for consumers/traders who are unable to resolve disputes directly with their financial services providers who are members of the Financial Commission. The Financial Commission initially set out to provide a new approach for traders and brokers alike to resolve any issues that arise in the course of trading electronic markets such as Foreign Exchange, and then expanded into CFDs and related derivatives, in addition to certifying technology platforms used for trading.
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