Commission News

Fullerton Markets had been a member of the Financial Commission up until August 30th, 2024, when its membership was effectively withdrawn.The Financial Commission notes that it will not be able to process any new complaints from Fullerton Markets, following its withdrawal of membership from the Financial Commission as of August 30th, 2024, and moving forward or until membership is approved again.

Furthermore, Fullerton Markets clients will not be eligible for reimbursement from the Financial Commission’s compensation fund as a non-member. The compensation fund can only be used by clients of approved members and is subject to the ruling by our Dispute Resolution Committee. The compensation fund is designed to help protect members’ clients in exceptional cases and is funded by the Financial Commission from a portion of membership dues.

An updated list of current and prior members can be found on our website.

The Financial Commission requires that member firms strictly adhere to membership rules to maintain good standing on an ongoing basis. To learn more about our membership requirements and certification process, contact us or visit https://financialcommission.org.

About The Financial Commission

The Financial Commission is an independent external dispute resolution (EDR) forum for consumers/traders who cannot resolve disputes directly with their financial services providers who are members of the Financial Commission. The Financial Commission initially set out to provide a new approach for traders and brokers alike to resolve any issues that arise in the course of trading electronic markets such as Foreign Exchange, and then expanded into CFDs and related derivatives, in addition to certifying technology platforms used for trading.

For more information, please contact us at [email protected].

The Financial Commission today announces YaMarkets as its newest approved Member. The company becomes the latest online brokerage to join the ranks of the self-regulatory forum, highlighting the increased interest and demand for independent external dispute resolution (EDR) services among FX industry participants.

YaMarkets status as an Approved Broker Member of the Financial Commission took effect on August 14th, 2024, following the approval of its membership application by the Financial Commission, thus allowing the company and its customers access to a wide range of services and membership benefits including, but not limited to, protection for up to €20,000 per the submitted complaint, backed by the Financial Commission’s Compensation Fund. The Financial Commission provides brokerages and their customers with an unbiased 3rd party mediation platform that helps resolve complaints in instances when parties are unable to directly come to an agreement over disputes.For approved members and their clients participating in CFDs, foreign exchange (forex), and cryptocurrency markets, the Financial Commission helps facilitate a simpler, swifter resolution process than through typical regulatory channels such as arbitration or local court systems.YaMarkets joins a diverse range of brokerages and independent service providers (ISPs) that utilize the services of the Financial Commission as part of their commitment to their clients while upholding membership requirements.About YaMarkets

YaMarkets is a regulated Forex broker that operates under the oversight of the Financial Service Commission of Mauritius, adhering to strict regulatory standards and guidelines to ensure that it provides a safe and secure trading environment for its clients. YaMarkets is committed to client satisfaction and provides a secure trading environment for its clients. It provides traders with a world-class trading platform, including MT5, and MT4, Copy Trading, making it a popular choice for traders around the world. YaMarkets is a highly regarded and trustworthy broker that gives its customers access to a wide variety of financial products including Forex, Indices, Commodities, Stocks and Crypto allowing traders to diversify their portfolios and take advantage of Market conditions.

For more information about YaMarkets, please contact the broker directly

About Financial Commission

The Financial Commission is an independent external dispute resolution (EDR) forum for consumers/traders who are unable to resolve disputes directly with their financial services providers that are members of the Financial Commission. The Financial Commission initially set out to provide a new approach for traders and brokers alike to resolve any issues that arise in the course of trading electronic markets such as Foreign Exchange, and then expanded into CFDs and related derivatives, in addition to certifying technology platforms used for trading.

For more information please contact us at [email protected].

The Financial Commission today announces PU Prime as its newest approved Member. The company becomes the latest online brokerage to join the ranks of the self-regulatory forum, highlighting the increased interest and demand for independent external dispute resolution (EDR) services among FX industry participants.

PU Prime status as an Approved Broker Member of the Financial Commission took effect on July 16th, 2024, following the approval of its membership application by the Financial Commission, thus allowing the company and its customers access to a wide range of services and membership benefits including, but not limited to, protection for up to €20,000 per the submitted complaint, backed by the Financial Commission’s Compensation Fund.

The Financial Commission provides brokerages and their customers with an unbiased 3rd party mediation platform that helps resolve complaints in instances when parties are unable to directly come to an agreement over disputes.

For approved members and their clients participating in CFDs, foreign exchange (forex), and cryptocurrency markets, the Financial Commission helps facilitate a simpler, swifter resolution process than through typical regulatory channels such as arbitration or local court systems.

PU Prime joins a diverse range of brokerages and independent service providers (ISPs) that utilize the services of the Financial Commission as part of their commitment to their clients while upholding membership requirements.

PU Prime, founded in 2016, has swiftly positioned itself as a leading online broker specialising in trading CFDs. Leveraging innovative technology, PU Prime offers clients access to over 900 products, including forex, indices, commodities, shares, bonds, and ETFs. Known for its award-winning infrastructure and exceptional client service, PU Prime delivers superior trading conditions and top-tier execution. The company ensures fund security through a robust regulatory framework and provides multilingual support to thousands of clients worldwide.

The Financial Commission today announces Vantage Trading as its newest approved Member. The company becomes the latest online brokerage to join the ranks of the self-regulatory forum, highlighting the increased interest and demand for independent external dispute resolution (EDR) services among FX industry participants.

Vantage Trading status as an Approved Broker Member of the Financial Commission took effect on July 4th, 2024, following the approval of its membership application by the Financial Commission, thus allowing the company and its customers access to a wide range of services and membership benefits including, but not limited to, protection for up to €20,000 per the submitted complaint, backed by the Financial Commission’s Compensation Fund.

Vantage Trading joins a diverse range of brokerages and independent service providers (ISPs) that utilize the services of the Financial Commission as part of their commitment to their clients while upholding membership requirements.

Vantage Trading is a global multi-asset CFD broker offering over 1,000 financial instruments, including forex, stocks, commodities, indices and ETFs. The platform emphasizes security, competitive spreads and advanced trading tools. It also provides educational resources, a demo account for practice and 24/7 customer support. Vantage Trading is committed to providing a reliable trading experience.

Join Vantage Trading today and seize the opportunity to elevate your trading to the next level with unparalleled support and resources.

The Financial Commission, a leading external dispute resolution (EDR) forum catering to the financial services industry announces the appointment of Mr. Aytugan Khafizov Founder and CEO of FastMT to its Dispute Resolution Committee (DRC).

Mr Khafizov is the 37th member industry expert to join the Financial Commission’s DRC since its inception in 2013. The DRC consists of a diverse panel of industry professionals, who follow a non-biased protocol to process and resolve complaints from our members’ clients.

Financial Commission Chief Operating Officer, Nikolai Isayev commented on the appointment: “We are thrilled to have Mr. Khafizov join our dispute resolution committee. His deep expertise in financial trading systems and his commitment to improving trading technologies will significantly strengthen our efforts in providing fair and efficient resolutions for our members’ clients.”

Aytugan Khafizov is a seasoned technology expert with over two decades of experience in the financial trading industry. He is the founder and CEO of FastMT, a firm dedicated to helping brokers maintain and enhance their trading systems.

Mr Khafizov began his career in the financial markets in 1999 as an IT Manager for Alpari. During his tenure, he advanced to the role of Global CTO, contributing to the establishment of operations in the UK, US, and Cyprus. Before founding FastMT, Khafizov served as the Chief Information Officer at MetaQuotes, a leading developer of trading platforms. He possesses extensive experience in both retail and institutional trading, as well as in technology and building effective technology teams.

The Financial Commission is an independent external dispute resolution (EDR) forum for consumers/traders who are unable to resolve disputes directly with their financial services providers who are members of the Financial Commission. The Financial Commission initially set out to provide a new approach for traders and brokers alike to resolve any issues that arise in the course of trading electronic markets such as Foreign Exchange, and then expanded into CFDs and related derivatives, in addition to certifying technology platforms used for trading.

The Financial Commission today announces Swift Trader as its newest approved Member. The company becomes the latest online brokerage to join the ranks of the self-regulatory forum, highlighting the increased interest and demand for independent external dispute resolution (EDR) services among FX industry participants.

Swift Trader’s status as an Approved Broker Member of the Financial Commission took effect on May 9th, 2024, following the approval of its membership application by the Financial Commission, thus allowing the company and its customers access to a wide range of services and membership benefits including, but not limited to, protection for up to €20,000 per the submitted complaint, backed by the Financial Commission’s Compensation Fund.

Swift Trader joins a diverse range of brokerages and independent service providers (ISPs) that utilize the services of the Financial Commission as part of their commitment to their clients while upholding membership requirements.

Swift Trader, with a team of seasoned professionals boasting over five decades of experience in the financial industry, is committed to delivering exceptional services, competitive pricing, and a diverse range of trading products and tools. Explore over 200+ Financial Instruments in global markets, supported by round-the-clock assistance. Whether you’re a novice or a seasoned firm, our advanced solutions empower you. Welcome to Swift Trader, where technology meets forex expertise.

The Financial Commission, a leading external dispute resolution (EDR) organization catering to the financial services industry, announces that it has expelled Agra Markets from membership in the organization as of May 3, 2024, following repeated notices of violation of Financial Commission Rules and Guidelines the broker was expelled on 3 May 2024.

As a result of the expulsion, The Financial Commission will not be able to reimburse using the organization’s Compensation Fund since clients of approved members can only use the compensation fund and is subject to the ruling of our Dispute Resolution Committee.

As the Financial Commission is an industry-supported self-regulatory organization (SRO) our enforcement of member compliance is reflected entirely within our membership standings, where a firm’s integrity and adherence to rules must be strictly upheld in order for membership to be maintained.

For more information about Financial Commission membership requirements, please contact us or visit www.FinancialCommission.org.

Financial Commission is an independent external dispute resolution (EDR) organization for consumers/traders who are unable to resolve disputes directly with their financial services providers that are members of the Financial Commission. The Financial Commission initially set out to provide a new approach for traders and brokers alike to resolve any issues that arise in the course of trading electronic markets such as Foreign Exchange, and then expanded into CFDs and related derivatives, in addition to certifying technology platforms used for trading.

The Financial Commission, a leading independent, non-governmental self-regulatory organization and external dispute resolution (EDR) forum announces unprecedented membership growth with 7 new brokers members joining its ranks in the first quarter of 2024. In addition, the organization experienced increases in several key operational metrics, including total resolved complaints, financial-related complaints, as well as complaints against non-member brokers as part of its quarterly Complaints Digest. The organization also recorded quicker dispute resolution times, with complaints being resolved on average in 5.1 days.

As part of its founding core principles to protect traders from possible scams, Ponzi schemes, and fraudulent activities online, The Financial Commission placed over 45 websites on its Warning List and identified and issued public warnings regarding clone websites and fake representatives.

Furthermore, the forum published its latest Case Examples for the previous year highlighting important complaints resolved by the Dispute Resolution Committee (DRC) in 2023.

The Financial Commission witnessed a slight slowdown in complaints from traders amid a continued period of investor interest in trading financial markets. Specifically, the organization experienced a 7% drop in new complaints filed, while the total number of complaints resolved in the quarter grew by 3%. In addition, complaints amounts sought and awarded and average complaint values decreased. In complaint categories, financial-related complaints jumped 11% from the previous quarter. Complaints valued at $500-$9,999 also jumped 37% during this period. A significant uptick was also witnessed for non-member complaints, which rose 25% Q/Q.

During the period, the Dispute Resolution Committee (DRC) managed to shorten the average dispute resolution time by 8% for efficient complaints handling in just over 5 business days.

The Financial Commission is an independent external dispute resolution (EDR) organization for consumers/traders who are unable to resolve disputes directly with their financial services providers who are members of the Financial Commission. The Financial Commission initially set out to provide a new approach for traders and brokers alike to resolve any issues that arise in the course of trading electronic markets such as Foreign Exchange, and then expanded into CFDs and related derivatives, in addition to certifying technology platforms used for trading.

The Financial Commission today announces PrimeXBT as its newest approved Member. The company becomes the latest online brokerage to join the ranks of the self-regulatory forum, highlighting the increased interest and demand for independent external dispute resolution (EDR) services among FX industry participants.

PrimeXBT status as an Approved Broker Members of the Financial Commission took effect on April 23, 2024, following the approval of its membership application by the Financial Commission, thus allowing the company and its customers access to a wide range of services and membership benefits including, but not limited to, protection for up to €20,000 per the submitted complaint, backed by the Financial Commission’s Compensation Fund.

PrimeXBT joins a diverse range of brokerages and independent service providers (ISPs) that utilize the services of the Financial Commission as part of their commitment to their clients while upholding membership requirements.

PrimeXBT offers the only all-in-one trading platform that allows clients to buy and sell Cryptocurrencies, and use them to trade 100+ popular markets including Crypto Futures, and CFDs on Crypto, Forex, Indices, and Commodities, with some of the lowest spreads around.

Since being founded in 2018, PrimeXBT has grown exponentially to serve 1,000,000+ traders in 150+ countries all around the world. Clients enjoy the confidence of trading with an award-winning brand, committed to security, and benefit from round-the-clock support.

Financial Commission is an independent external dispute resolution (EDR) forum for consumers/traders who are unable to resolve disputes directly with their financial services providers that are members of the Financial Commission. The Financial Commission initially set out to provide a new approach for traders and brokers alike to resolve any issues that arise in the course of trading electronic markets such as Foreign Exchange, and then expanded into CFDs and related derivatives, in addition to certifying technology platforms used for trading.

The Financial Commission today announces Orfinex as its newest approved Member. The company becomes the latest online brokerage to join the ranks of the self-regulatory forum, highlighting the increased interest and demand for independent external dispute resolution (EDR) services among FX industry participants.

Orfinex status as an Approved Broker Members of the Financial Commission took effect on April 17th, 2024, following the approval of its membership application by the Financial Commission, thus allowing the company and its customers access to a wide range of services and membership benefits including, but not limited to, protection for up to €20,000 per the submitted complaint, backed by the Financial Commission’s Compensation Fund.

Orfinex joins a diverse range of brokerages and independent service providers (ISPs) that utilize the services of the Financial Commission as part of their commitment to their clients while upholding membership requirements.

Orfinex is a premier trading platform regulated by the Financial Sector Conduct Authority (FSCA) under FSP No. 53184, providing comprehensive retail and institutional trading solutions. Founded in Melbourne, Australia, in 2015, Orfinex has expanded its operations across multiple countries, with its headquarters in the heart of Australia’s financial hub. As a multi-regulated entity, Orfinex boasts a robust clientele base of both retail and numerous institutional clients, delivering superior service and maintaining high standards of compliance and security. Orfinex Prime is renowned for its exceptional client support, advanced trading infrastructure, and commitment to providing a seamless trading experience globally.

The Financial Commission today announces Strifor as its newest approved Member. The company becomes the latest online brokerage to join the ranks of the self-regulatory forum, highlighting the increased interest and demand for independent external dispute resolution (EDR) services among FX industry participants.

Strifor status as an Approved Broker Members of the Financial Commission took effect on March 14th, 2024, following the approval of its membership application by the Financial Commission, thus allowing the company and its customers access to a wide range of services and membership benefits including, but not limited to, protection for up to €20,000 per the submitted complaint, backed by the Financial Commission’s Compensation Fund.

Strifor joins a diverse range of brokerages and independent service providers (ISPs) that utilize the services of the Financial Commission as part of their commitment to their clients while upholding membership requirements.

About Strifor

Strifor is a young broker that has already established itself as a trusted partner. The company’s credo is “We Always Pay,” which means the company always fulfills its obligations. The company’s mission is to create a culture of thinking for conscious trading in financial markets. Focused on brokerage services, Strifor facilitates CFD trading on a variety of assets including currencies, cryptocurrencies, indices and precious metals, offering over 250 trading options. The broker uses MT5, known as one of the most advanced and modern trading platforms, as its main trading terminal. Clients can choose from four types of trading accounts, with the entry-level account having no FD size restrictions. Margin trading is also available with a maximum leverage of 1:500.

For more information about Strifor, please contact them directly

About Financial Commission

For more information please contact us at [email protected].

The Financial Commission today announces OT Platform as its newest approved Member. The company becomes the latest online brokerage to join the ranks of the self-regulatory forum, highlighting the increased interest and demand for independent external dispute resolution (EDR) services among FX industry participants.

OT Platform status as an Approved Broker Members of the Financial Commission took effect on March 7th, 2024, following the approval of its membership application by the Financial Commission, thus allowing the company and its customers access to a wide range of services and membership benefits including, but not limited to, protection for up to €20,000 per the submitted complaint, backed by the Financial Commission’s Compensation Fund.

OT Platform joins a diverse range of brokerages and independent service providers (ISPs) that utilize the services of the Financial Commission as part of their commitment to their clients while upholding membership requirements.

About OT Platform

OT Platform is an online trading platform available on desktop and mobile that features various trading modes, dozens of financial instruments and effective analytical tools to help you learn trading fast.

For more information about OT Platform, please contact them directly

About Financial Commission

For more information please contact us at [email protected].

The Financial Commission today announces Fusion Markets as its newest approved Member. The company becomes the latest online brokerage to join the ranks of the self-regulatory forum, highlighting the increased interest and demand for independent external dispute resolution (EDR) services among FX industry participants.

Fusion Markets status as an Approved Broker Members of the Financial Commission took effect on March 6th, 2024, following the approval of its membership application by the Financial Commission, thus allowing the company and its customers access to a wide range of services and membership benefits including, but not limited to, protection for up to €20,000 per the submitted complaint, backed by the Financial Commission’s Compensation Fund.

Fusion Markets joins a diverse range of brokerages and independent service providers (ISPs) that utilize the services of the Financial Commission as part of their commitment to their clients while upholding membership requirements.

Fusion Markets is a low-cost Forex and CFD leader, built with the simple mission of providing the best trading conditions at the lowest costs. Serving tens of thousands of traders worldwide, Fusion Markets is a multi-award-winning platform recognized for delivering exceptional service at radically reduced costs. With 24/7 support, best-in-class platforms, and a range of unique features, Fusion Markets exemplifies that low costs don’t need to come at the sacrifice of quality; high-quality, low-cost trading can be accessible to all.

The Financial Commission, a leading external dispute resolution (EDR) forum catering to the financial services industry, announces the publication of new case examples highlighting the dispute resolution process of the organization and common themes among disputes processed in the last 12 months. The examples provide a detailed overview of how complaints are investigated and resolved in a variety of situations that constitute legitimate trader complaints.

The examples published today provide a detailed analysis of customer orders based on market conditions and pricing information from a variety of independent sources to determine the accuracy in pricing and quality in the execution of Forex, CFD (contracts for difference), and commodities trades.

In addition, cases published today indicate how the Financial Commission investigates and analyzes complex complaints, the substance of which deals with ever more sophisticated trading being conducted by broker clients, including the use of hedging strategies and automated trading tools. Given the increased complexity, the Financial Commission continues to provide dispute resolutions on average in 6.6 days.

Such resolution efforts led to compensation of over $162,406 in the highlighted case examples published today and over $783,000 awarded to complainants in total for the 2023 fiscal year.

The Dispute Resolution Committee continues to pay particular attention to trading-related cases because traders around the world are increasingly sensitive to trade execution quality and pricing in their trading. The Committee also notes the continued expansion of digital currencies and equities trading, particularly fractional equities offered by brokers, which are becoming increasingly popular among retail traders.

The Financial Commission regularly publishes case examples for the trading community and brokers to review to understand the issues that often arise as a result of trading and how the organization resolves such issues between brokers and their customers. The publicly available information is valuable in both educating traders, as well as improving the services and products offered by brokers.

The Financial Commission is an independent external dispute resolution (EDR) forum for consumers/traders who are unable to resolve disputes directly with their financial services providers who are members of the Financial Commission. The Financial Commission initially set out to provide a new approach for traders and brokers alike to resolve any issues that arise in the course of trading electronic markets such as Foreign Exchange, and then expanded into CFDs and related derivatives, in addition to certifying technology platforms used for trading.

The Financial Commission today announces Ultima Markets as its newest approved Member. The company becomes the latest online brokerage to join the ranks of the self-regulatory forum, highlighting the increased interest and demand for independent external dispute resolution (EDR) services among FX industry participants.

Ultima Markets status as an Approved Broker Members of the Financial Commission took effect on March 4th, 2024, following the approval of its membership application by the Financial Commission, thus allowing the company and its customers access to a wide range of services and membership benefits including, but not limited to, protection for up to €20,000 per the submitted complaint, backed by the Financial Commission’s Compensation Fund.

Ultima Markets joins a diverse range of brokerages and independent service providers (ISPs) that utilize the services of the Financial Commission as part of their commitment to their clients while upholding membership requirements.

About Ultima Markets

Ultima Markets offers access to 250+ financial instruments as a leading CFD trading broker. With a tagline of “Ultimate Gateway of Trading,” we are a rapidly expanding, fully licensed, and regulated brokerage. Our advanced financial technology allows users to trade in Forex, Shares, Metals, Energies, Indices, and Cryptocurrencies. Serving clients in over 172 countries, our team comprises talented individuals from diverse backgrounds.

For more information about Ultima Markets, please contact them directly

About Financial Commission

For more information please contact us at [email protected].