July 31st, 2023, The Financial Commission, a leading independent, non-governmental self-regulatory organization and external dispute resolution (EDR) forum, today warns the public regarding pseudo representatives mimicking The Financial Commission and its official broker member in an attempt to defraud customers of FXTM.
The Financial Commission has recently received information from the public regarding a group of individuals who were impersonating The Financial Commission’s brand and services by offering fictitious services via email and telephone calls in what appears to be an attempt to scam the public. In addition, the forum identified fake representatives of an approved broker member, conducting an illegal solicitation of clients online.
The identified pseudo-representatives are using the following contact details to communicate with potential victims:
- Courtney Desshean Johnson (purporting to represent FXTM (Exinity Limited in social media messages)
- Alexander Klever [email protected] (purporting to represent The Financial Commission)
- Maxim Shevtsov +447769980788 (purporting to represent The Financial Commission on WhatsApp)
These pseudo-representatives of The Financial Commission offered the public a paid service to retrieve funds lost during trading on their trading accounts, some of which the victims actually never opened or had knowledge of. For such a service the alleged representatives demanded a fee. Likewise, some of the representatives attempted to solicit victims in the United States to open trading accounts at an unknown entity purporting to be an affiliate of approved broker member FTXM.
The Financial Commission has taken measures to notify parties that the perpetrators are a pseudo-clone not associated with The Financial Commission in any way and may be seeking to defraud customers. The great lengths that criminals may go to help perpetrate a fraud can be difficult for even the most cautious investors to detect.
In an effort to protect the customers, The Financial Commission recommends the public to note the following:
- The Financial Commission does not solicit or initiate communications with complainants by “cold” emailing or calling or on social media – we communicate with customers only after receiving an inbound inquiry via our official website www.financialcommission.org
- The Financial Commission does not charge or request any fees for services to Forex traders and broker member clients. Our services for traders are absolutely free
- The Financial Commission does not service customers of brokers who are not members. We advise customers to first review our Members page to see if their broker is part of The Financial Commission: https://financialcommission.org/members/participating-members-of-the-financial-commission/
- Customers should always use the Dispute Resolution Form located on our website at the following address to submit an inquiry: https://financialcommission.org/resolving-a-dispute/how-to-file-a-complaintdispute/dispute-resolution-form/ (see screenshot)
- Please carefully review the contact details in messages you may receive from us – we will always provide links to our secure site using an “https” URL and our official email address: [email protected]
- If you receive a message from a person claiming to be a representative of The Financial Commission without having first contacted us about a dispute or question, please send us a message to our official address for clarification before providing any personal information: [email protected]
The Financial Commission will continue to work with the public in order to identify and weed out potential fraudulent activity and will take proactive steps to ensure the security of communication with broker member customers. We encourage all traders to notify us of any individuals or entities that purport to represent The Financial Commission.
About The Financial Commission
The Financial Commission has conducted dispute resolution services specifically for FX and CFD traders and broker member firms since 2013 as an independent, non-governmental self-regulatory organization and external dispute resolution (EDR) forum. The Financial Commission strives to swiftly notify the public of any possible scams related to its operations and the greater Forex & CFD industry. For more information, click here or email us at [email protected].