The FinancialThe examples provided contain actually resolved complaints between Financial Commission approved brokers and traders. They are provided to highlight the resolution process, for example, monetary compensation, use of the Compensation Fund and instances when brokers do not comply with a decision of the Dispute Resolution Committee. Trader and broker names, as well as account details, have been omitted for privacy
Customer Complaint Dated March 22, 2018
Complaint Matter Mr. XXX has lodged his complaint with the Financial Commission on the following grounds: The Client used trading account #XXXXX for trading operations
Customer Complaint Dated November 30th 2016
Complaint Matter Ms. XXX has lodged his complaint with Financial Commission on the following grounds: The Client used trading account #XXXXX for trading operations on
Customer Complaint Dated December 12th 2016
Complaint Matter Ms. XXX has lodged his complaint with Financial Commission on the following grounds: The Client used trading account #XXXXX for trading operations on
Customer Complaint Dated September 6, 2017
Complaint Matter Mrs. XXX has lodged his complaint with Financial Commission on the following grounds: The Client used account # XXXXX (ECN.MT5) for trading operations
Customer Complaint Dated December 30, 2016
Complaint Matter Mrs. XXX has lodged his complaint with Financial Commission on the following grounds: The Client used trading account #XXXXX for trading operations on
Customer Complaint Dated September 6, 2017
Complaint Matter Mrs. XXX has lodged his complaint with Financial Commission on the following grounds: The Client used account # XXXXX (ECN.MT5) for trading operations
Customer Complaint Dated January 11, 2017
Complaint Matter Mr. XXX has lodged his complaint with Financial Commission on the following grounds: The Client used trading account #XXXXX for trading operations with
Customer Complaint Dated March 1, 2017
Complaint Matter Mr. XXX has lodged his complaint with Financial Commission on the following grounds: The Client used Fix Cent account #XXXXX for trading operations
Customer Complaint Dated November 30, 2016
Complaint Matter Mr. XXX has lodged his complaint with Financial Commission on the following grounds: The Client used trading account #XXXXX for trading operations on
Customer Complaint Dated April 29, 2016
Complaint Matter Mr. XXX has lodged his complaint with Financial Commission on the following grounds: The Client used account #XXXXX for trading operations in the
Customer Complaint Dated November 15, 2014
Complaint Matter Mr. XXX has lodged his complaint with Financial Commission on the following grounds: The client claims that Broker (Company) has made a deletion/restoration
Customer Complaint Dated November 17, 2015
Complaint Matter Mr. XXX has lodged his complaint with Financial Commission on the following grounds: The incident occurred on November 6, 2015 during the publication