Pertumbuhan Keanggotaan, Penunjukan baru, Acara Utama dan Pengamatan Industri Sepanjang 2016

15 Februari 2017: New York & Hong Kong: FinaCom PLC, penyelenggara Financial Commission (FinancialCommission.org) – organisasi regulator mandiri dan badan penyelesai sengketa eskternal bagi industri perdagangan daring meliputi pelaku pasar FX dan CFD, nasabah keuangan ritel, broker dan penyedia teknologi, hari ini mengumumkan hasil Laporan Tahunan 2016.

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Laporan tahunan 2016 Financial Comission, sekali lagi mencatat pertumbuhan yang berkesinambungan. Dimana jumlah anggota yang telah disetujui permohonannya meningkat, termasuk jumlah keluhan yang diajukan kepada Financial Commission sepanjang tahun tersebut.

 

Penambahan anggota juga terjadi di Dispute Resolution Committee (DRC) dan adanya sinergi lintas wilayah yang cukup signifikan dengan regulator dan lembaga non pemerintahan (NGO), disamping itu juga ada berbagai pertemuan dengan regulator asing dan keikutsertaan komite di banyak acara yang diselenggarakan di Eropa dan Asia dimana hal-hal yang penting berkaitan dengan industri ini di amati dan umpan balik dari pelaku pasar dikumpulkan.

Tema Kunci Industri Sepanjang 2016

Ulasan Financial Commission di 2016

Di latar belakangi oleh kondisi pasar yang menantang, Financial Commission berada pada tempat yang tepat dalam menangani peningkatan jumlah keluhan yang cukup signifikan bersamaan dengan penambahan anggota-anggota baru, selain itu, faktor-faktor seperti volume perdagangan dan volatilitas mulai dari rendah sampai tinggi menghiasi kejadian utama sepanjang 2016 dan kondisi ini menyebabkan banyak perubahan pada nilai aset baik bagi pelaku pasar aktif dan pasif.  

Perselisihan diantara nasabah dan broker bisa muncul sewaktu-waktu apakah akibat kondisi pasar yang rapuh atau dari perdagangan normal yang terjadi setiap harinya. Ketika keluhan itu tidak dapat diselesaikan dengan baik, maka keluhan akan diajukan secara formal kepada Financial Commission – dimana keluhan itu kemudian diperiksa menggunakan pendekatan sistematis dan akan diselidiki secara penuh sebelum diulas oleh DRC dalam rangka menghasilkan keputusan yang adil. Menggunakan proses penyelesaian yang telah teruji, Financial Commission berhasil mencapai rekor baru sepanjang 2016, meliputi hal-hal penting berikut:

Sorotan 2016

Tentang Financial Commission

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Financial Commission beroperasi sebagai organisasi penyelesai sengketa eksternal mandiri yang menggunakan struktur keanggotaan dan bukan organisasi pemerintahahan atau disetujui oleh wilayah hukum manapun dan berdomisili di Hong Kong dibawah FinaCom PLC. Etos dari pernyataan misi kami adalah transparansi, kecepatan dan edukasi, merupakan penggerak utama yang menopang operasi kami.

Sokongan regulator mandiri adalah salah satu keuntungan yang diberikan oleh Financial Commission kepada anggotanya yang bergabung secara sukarela – disaat yang sama mereka harus mematuhi panduan ketat untuk mempertahankan status keanggotaan dan menunjukkan transparansi, kepatuhan dan integritas kepada nasabahnya.

Financial Commission menjadi penengah bagi penyelesaian yang adil dengan menyediakan proses penyelesaian sengketa tiada banding antara broker daring dengan nasabahnya, ketika terjadi perselisihan yang tidak bisa diselesaikan.

Persoalan dalam tiap keluhan berbeda antar broker, produk bahkan nasabah, akan tetapi semua perselisihan yang diajukan memiliki kesamaan yaitu ingin mencari penyelesaian yang adil tanpa memperhatikan produk layanan keuangan, penyedia, teknologi perdagangan atau masalah harga ketika melakukan transaksi.

Financial Commission menjamin akan melindungi kepentingan baik broker maupun trader, dan menyediakan patform penyelesaian yang adil dan netral, yang secara efektif menyelesaikan setiap keluhan. Financial Commission memastikan bahwa perselisihan antara trader dan broker akan diselesaikan menggunakan cara yang efisien, adil, otentik dan cepat serta semua pihak akan mendapatkan jawaban yang memuaskan.

Rincian hasil 2016

Berikut, Komisi sajikan rincian lebih lanjut dari Laporan Tahunan 2016, yang juga menyajikan statistik jumlah keluhan yang telah ditangani dan metrik kunci berkaitan dengan pemrosesan dan hasil mediasi. Informasi statistik ini berguna bagi para Anggota kami dan nasabahnya, publik dan broker yang tengah mempertimbangkan untuk bergabung dengan Financial Commission dan/atau tertarik mempelajari struktur organisasi kami.

Ulasan Statistik Keluhan 2016

Kebutuhan akan transparansi terus meningkat. Membangun kepercayaan adalah krusial dan menggunakan penyelesaian pihak ketiga yang netral dan adil – merupakan pokok yang Financial Commission sediakan – adalah solusi efektif pada kasus dimana nasabah dan broker tidak bisa menyelesaikan perselisihan bersama-sama dan mencari solusi mandiri tapi juga ingin menghindari alternatif arbitrase yang sering kali rumit dan mahal. Financial Commission terus berupaya mencapai tujuannya dengan memberikan keuntungan disertai status anggota kepada broker dan perusahaan teknologi, seperti terlihat pada hasil statistik 2016.

Ada peningkatan signifikan 77% yang diraih dalam jumlah keluhan yang diterima di 2016 (165 keluhan diajukan), dibandingkan catatan tahunan di 2015 (93 keluhan diajukan). Kenaikannya hampir 80% yang umumnya berasal dari tambahan anggota baru yang mencerminkan naiknya kredibilitas dan reputasi positif Financial Commission yang telah diterima sejak didirikan ditambah dengan volatilitas pasar akibat kejadian geopolitik utama sepanjang tahun tersebut.

Jumlah moneter untuk keluhan yang diajukan sepanjang 2016 mulai dari paling rendah $10 sampai $57,199.00 dan total jumlah kompensasi yang dibayarkan sebesar $157,326.00 dari total 165 keluhan yang diajukan.

Ikhtisar Statistik Keluhan 2016:

Total Keluhan yang diajukan 165 (100%)

Total jumlah kompensasi $157,326.00

Total jumlah penyelesaian (terhadap Anggota)

Jenis Keluhan

Keluhan perdagangan berkaitan langsung dengan proses perdagangan di pasar dan mempengaruhi eksekusi order, pembayaran margin, perhitungan komisi, penutupan paksa posisi dan bagian lain dari siklus perdagangan. Keluhan seperti ini dianggap oleh Dispute Resolution Committee dan dimasukkan kedalam statistik.

Total jumlah keluhan perdagangan 57:

Keluhan Finansial berkaitan dengan transaksi pada akun dan pada mayoritas kasus melibatkan penundaan penarikan (withdrawal). Keluhan seperti ini tidak masuk kedalam proses penyelesaian sengketa; akan tetapi Financial Commission tidak pernah menolak keluhan seperti ini dan membantu menganjurkan (memberi sokongan) agar pembayaran diproses kepada klien sampai selesai. Kami tidak mencatat kasus dana yang tidak dibayarkan kepada nasabah oleh perusahaan yang menjadi anggota. Meski begitu pada kasus dimana keluhan yang diajukan terhadap perusahaan non anggota, maka proses refund (pembayaran) kepada klien oleh broker, sering kali problematik.

Total jumlah keluhan finansial 56:

Keluhan non-perdagangan seringkali nasabah mengeluhkan kerugian yang terjadi sebagai bagian dari kerjasama antara trader dan konsultan pemasaran. Untuk keluhan yang berkaitan dengan transaksi salin otomatis dan jasa sinyal jumlahnya sedikit. Keluhan seperti itu tidak masuk kedalam proses penyelesaian sengketa; akan tetapi, kami selalu menganalisa kontrak, peringatan resiko, percakapan dan negosiasi dengan nasabah dan memberikan penilaian kami tentang situasinya dan rekomendasi untuk penyelesaian perselisihan.

Total jumlah keluhan non-perdagangan 52:

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Partisipasi Acara dan Rapat Penting di 2016

IfX 2016

Financial Commission adalah salah satu peserta pameran di iFX Expo 2016 di Hong Kong yang berlangsung di akhir Januari, diikuti dengan iFX Expo 2016  di Cyprus bulan Mei. Fokus utama acara ini perkembangan terkini industri perdagangan daring termasuk tantangan, peluang dan tren yang tengah hangat, yang diperbincangkan peserta pasar.

Stan Financial Commission di acara Cyprus terletak pada lokasi yang menonjol dan terus terekspos berkat pembicaraan dari mulut kemulut oleh para delegasi yang datang. Umpan balik yang Financial Commission terima sepanjang perhelatan tersebut, yang berasal dari media, peserta dan fund manager sangat supportif. Ketua Peter Tatarnikov berkesempatan melakukan beberapa wawancara termasuk dengan saluran TV lokal dan dengan media internet khusus industri keuangan.

 

image Setelah berpartisipasi di konferensi Siprus, pada 22 Juli 2016, di Minsk, Belarus, Financial Commission menandatangani sebuah Memorandum of Understanding (MoU) dengan Association of Financial Market Development (ARFIN). MoU tersebut memberikan dasar untuk mengembangkan kondisi yang menguntungkan demi mendukung pasar Valuta Asing bagi anggota-anggota ARFIN dan ditanda tangani ketika rapat antara ketua Financial Commission, Peter Tatarnikov, Ketua ARFIN, Alexey Sidorov dan perwakilan National Bank of the Republic of Belarus. MoU ini membuka kerjasama demi peningkatan proses penyelesaian sengketa di Belarus dan pertukaran informasi diantara kedua organisasi.
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Pada 12 Oktober 2016, Peter Tatarnikov, Ketua Financial Commission (FinaCom PLC) ambil bagian dalam press lunch membahas undang-undang pasar valas di Kiev, Ukraina. Sepanjang acara, beberapa topik seperti tidak adanya perundangan yang mengatur pasar forex di Ukraina, kerapuhan investor swasta, pendekatan paling efektif pada regulasi pasar valas dan kewajiban Ukraina terhadap investor menjadi bahasan. Peserta acara ini mengumumkan visi mereka akan pasar valas dan tantangan regulasi di wilayah Ukraina, sambil berbagi pengalaman internasional, menjawab pertanyaan jurnalis dan memberikan beberapa contoh regulasi valas di negara-negara Barat.

Mr. Tatarnikov juga menyumbangkan pendapatnya – pada press lunch tersebut – berkaitan dengan kebutuhan membuat dana kompensasi, agar nasabah penyedia jasa keuangan mendapat kompensasi seandainya penyedia jasa keuangannya mengalami kebangkrutan. Acara tersebut juga dihadiri oleh Roberto d’Ambrosio – CEO Alpari Research, Vitaly Shapran, anggota Executive Committee of Ukrainian society of financial analysts (USFA) dan Natalia Evseeva – Direktur mitra resmi Alpari di Kiev. Pertemuan ini juga dilaporkan secara besar-besaran di banyak media Ukraina, termasuk: Finance.ua, Business capital, Hubs, Business channel dan outlet media lainnya.

Pengumuman Anggota Baru di 2016

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Penunjukan Anggota DRC di 2016

 

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Vadim Sviderski, Editor, Finance Magnates



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Peg Reed, COO, Forex Development Corporation                                                                                                    



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Nir Porat, Co-Managing Partner, Ben Basat, Porat & Co                                                                                    

Anggota Dispute Resolution Committee (DRC) saat ini

  1. Anatoly Bulanov – Head of Dispute Resolution Committee 
  2. Ilan Azbel – CEO, AutoChartist
  3. Carl Elsammak – CEO, Kammas Trading
  4. Simon Grunfeld  – Founder, Gallant Partners
  5. Andrew Ralich – Co-Founder, oneZero Financial
  6. Lior Nabat  CEO, Tradency
  7. Aleksey Kutsenko – CEO, Tools4Brokers
  8. Juan Pablo Jutgla – CEO, Better Way FX Consulting
  9. Akin Abbak – Managing Partner,  Abbak Attorneys at Law 
  10. Kristina Nettles – Vice President, Integral
  11. Nir Porat – Co-Managing Partner at Ben Basat, Porat & Co.
  12. Peg Reed – COO, Forex Development Corporation
  13. Vadim Sviderski  Editor, Finance Magnates

Prospek 2017 : Gelombang Perubahan di pasar FX dan CFD dan Geopolitic Trump

Ada perubahan yang begitu jelas ketika aksi penurunan leverage yang meraih momentum di berbagai wilayah. Selain itu, pemasaran perdagangan Forex dan CFD semakin teregulasi untuk membantu melawan iklan yang menyesatkan yang lazim terjadi di industri broker daring – meskipun sebagian besar, iklan seperti itu berasal dari perusahaan yang tidak teregulasi termasuk penyedia opsi binari atau pada lingkungan yang teregulasi tapi panduan pemasaran hampir tidak ada.

Lebih lanjut, pengusiran broker daring FX dan CFD, FXCM yang merupakan perusahaan yang terdaftar di Nasdaq dari National Futures Association (NFA) yang terjadi baru-baru ini – organisasi regulator mandiri berbasiskan keanggotaan (SRO) di Amerika Serikat, menyoroti tantangan besar yang lazim di industri – broker mengklaim menawarkan eksekusi agensi yang meneruskan order ke dealer pihak ketiga dimana agensi broker memiliki kepemilikan saham di dealer tersebut.

Langkah tegas yang sama bisa saja diambil oleh berbagai regulator untuk membasmi tantangan seperti ini dan tampaknya akan menambah beban kepatuhan bagi perusahaan dalam hal peningkatan waktu dan usaha (tenaga kerja) yang diperlukan untuk mematuhi persyaratan kepatuhan yang ketat berkaitan dengan pengiriman order, eksekusi, manajemen resiko, persyaratan pengungkapan dan biaya lainnya yang akan menyebabkan naiknya biaya kepatuhan terhadap peraturan.

Bagi broker yang beroperasi di lingkungan dan wilayah yang tidak begitu ketat aturannya, dimana tidak ada aturan formal yang telah digariskan, maka tantangannya bahkan lebih berat dalam menentukan apakah penawaran yang diberikan oleh sebuah perusahaan yang mengaku legal adalah benar – perusahaan ini merasa tidak ada kebutuhan mendapatkan izin dari lembaga pengatur (penghubung) yang bonafid dan menjadi anggota SRO mandiri, sebagai upaya untuk menunjukkan komitmen perusahaan untuk tunduk kepada praktek terbaik dan memenangi dan menjaga kepercayaan nasabah.

Sementara itu ada ketidakjelasan tentang bagaimana pemerintahan Trump akan mencabut Dodd-Frank Act dalam kaitannya dengan reformasi Wall Street dan Undang-Undang Perlindungan Konsumen, pencabutan itu akan berdampak langsung kepada industri broker daring. Ada satu pemikiran yang menyatakan bahwa hal tersebut malah bisa menguntungkan broker karena bisa memberikan kebebasan perdagangan yang lebih besar kepada kliennya sementara beban kepatuhannya tidak besar.

Pendapat lainnya mengatakan, memperlonggar regulasi di Amerika dapat meningkatkan peluang perdagangan yang tidak adil dimana resiko terbesarnya berada pada nasabah dibanding pada broker. Penarikan Dodd-Frank berpeluang memicu perlombaan gobal dimana regulator di Eropa dan Asia kembali melakukan pembatasan untuk mencegah perselisihan regulasi dimana konsumen dan broker cenderung mencari kondisi yang lebih enak di Amerika.  

Seperti disebutkan pada laporan Financial Commission 2015 lalu  dan kembali ditegaskan pada laporan 2016, broker daring yang menempatkan kepentingan nasabah mereka terlebih dahulu, apakah broker agensi, market-maker atau broker yang beroperasi menggunakan model hybrid termasuk penyedia teknologi yang mengembangkan platform perdagangan, dengan bergabung dengan Financial Commission akan memperlihatkan komitmen yang kuat kepada nasabah dan membantu menyokong upaya pendidikan kepada nasabah dimana fondasi kepercayaan dibangun atas dasar kesepahaman.

Dengan semakin rumitnya produk keuangan, pendidikan kepada nasabah semakin penting ketika ingin memahami detail bagaimana sebuah produk investasi bekerja, termasuk prosedur broker, berbagai proses termasuk kendali internal – dimana semuanya dapat mempengaruhi bagaimana produk ditangani dan apa yang diperbolehkan.

Financial Commission bekerja keras secara berkelanjutan untuk mendidik nasabah dan broker termasuk memberi sokongan yang berkaitan dengan inisiatif sambil menjaga broker di standar tertinggi dan menyelidiki setiap kasus secara menyeluruh menggunakan pendekatan yang telah teruji dalam proses penyelesaian sengketa ditengah-tengah ketidakjelasan geopolitik dan volatilitas pasar di 2017.

Pernyataan Penutup Laporan Tahunan 2016 Dari Ketua Financial Commission

“Kami gembira membagikan pencapain sukses kami berikutnya di tahun ini yang ditandai dengan pertumbuhan di beberapa wilayah kunci operasi, seperti yang kami garis bawahi di laporan tahunan 2016 ini. Terima kasih atas dukungan para anggota, staff serta industri forex dan CFD daring secara keseluruhan, Financial Commission secara berkala akan memberi layanan yang sesuai kepada pelaku pasar, berhadapan dengan kondisi pasar yang semakin menantang termasuk perubahan lansekap regulasi.

Tahun baru yang menjanjikan sudah menjelang bersamaan dengan masuknya anggota-anggota baru, penambahan juga kami lakukan pada staff internal dan kami sudah menguraikan berbagai sasaran untuk menjaga momentum kami mulai dari 2016 sampai akhir 2017 dan kedepan.

Oleh karena fokus pada praktek eksekusi terbaik dan pencarian harga menjadi sorotan inisiatif Global FX Code, ini adalah wilayah yang telah kami kerjakan selama beberapa tahun terakhir dan kami berada pada posisi yang tepat untuk terus memberikan sokongan kepada perusahaan dan nasabah dalam menyelesaikan perselisihan yang berkaitan dengan perdagangan dan memastikan kami telah menegakkan penyelesaian yang adil.

Kami juga memuji inisiatif global lainnya yang tengah berlangsung seperti survei IOSCO meliputi produk derivatif yang rampung di Desember 2016, berkaitan dengan margin FX dan produk OTC, yang ditujukan untuk membantu meningkatkan kesadaran dan memperkuat reformasi regulasi dan memperbaiki integritas pasar, disaat yang sama mendukung perusahaan dan nasabah yang mereka layani.

Saya berdiri dibelakang apa yang saya perjuangkan tahun lalu dan kembali menegaskan bahwa kami menyambut broker dan penyedia teknologi, baik yang teregulasi, tidak tergulasi atau mandiri, untuk menyerahkan permohonan keanggotaan kepada Financial Commission dan memeriksa persyaratan kami untuk melihat apakah perusahaan anda masuk kualifikasi. Anggota yang telah bergabung menunjukkan komitmen yang kuat kepada nasabahnya dengan memberi dukungan tambahan dimana Financial Commission akan berdiri di kedua belah pihak seandainya ada keluhan dan akan menyelesaikan permasalahan dengan cepat dan adil.”

Peter Tatarnikov,

Chairman,

Financial Commission

Untuk mempelajari lebih lanjut tentang keunggulan dan persyaratan untuk bergabung dengan Financial Commission, tersedia bagi broker dan penyedia teknologi, hubungi kami dan kunjungi www.financialcommission.org

2015 Membership Growth, New Appointments, Key Events and Industry Observations

February 4 2016: New York & Hong Kong: FinaCom PLC, operator of the Financial Commission (FinancialCommission.org) – the first independent neutral mediator for multi-asset brokers offering Forex, CFD’s, Binary Options and Cryptocurrency, announces today its Annual Report for 2015.

Presented here below, Financial Commission’s 2015 annual report highlights another outstanding year which further solidified the need for increased self-regulatory efforts, such as the benefits provided by the Financial Commission to its members – who join and maintain membership voluntarily while adhering to strict guidelines.

About the Financial Commission

FullSizeRender The Financial Commission provides an unparalleled dispute resolution process between online brokerages and their end-customers and encompassing a wide range of complaints-processing related to product, market and pricing related issues brought by financial market participants. The Commission guarantees protection of the interests of both brokers and traders, thus providing a fair and neutral platform to effectively resolve complaints.

Key Milestones in 2015: Growth Channels

2015 saw growth across many of Financial Commission’s key business drivers including the number of important news that was reported on the website of the Financial Commission during the year that aided the organization’s developments.

New appointments to the Dispute Resolution Committee (DRC) were made during 2015, and three new members of the Commission were approved, bringing the current total number to fifteen members. In addition, Financial Commission participated in key industry events across the globe, meeting with clients and members at important industry conferences.

Below the Commission presents its Annual Report for 2015, which also provides statistics on the number of complaints handled and key metrics regarding processing and mediation results.

The statistics information is insightful to our Members, their clients and the public, and for brokerages that are considering the benefits of obtaining membership with the Financial Commission, and interested in learning about the organization’s structure.

Complaint Statistics for 2015 in Review

The need for transparency continues to grow. Building trust is more important than ever, and a using fair and neutral 3rd party dispute resolution – that Financial Commission provides – is an effective solution in cases where clients or brokers cannot resolve matters together and seek an independent channel, and wish to avoid often complex legal or costly arbitration alternatives. The Financial Commission continues to achieve this objective – by providing brokerages and technology firms with the benefits that accompany membership status – and as seen in the statistics reviewed for 2015.

60% higher Year-over-Year (YOY), a significant increase in the total number of complaints received in 2015, 18% YOY increase in the proportion of complaints that escalated to the Arbitration Committee. The increase was mainly fueled by the addition of new members, when compared to the prior year.

The monetary amounts of complaints filed during 2015 ranged between $27 to $40482, from a total of 93 complaints filed.

From the total number of complaints, 82 were Forex related, and the remaining 11 were related to Binary Options trading.

73 complaints were successfully resolved through the Financial Commission Dispute Resolution Process, and 1 still remain in progress (as of this writing), and 15 complaints lacked sufficient information to further proceed. Overall, from the number of complaints that met the information requirements to proceed nearly all have been successfully processed with one case still in progress and pending resolution.

General complaints Statistics:

Summing up 2015, several important points and trends are noted in the activity of the Financial Commission below:

Complaints Related to Stop-Out Liquidations

Just as in 2014 a significant portion of complaints (about 25%) were related to the problem of forced liquidation of clients’ positions by brokers in view of margin deficit (also known as “stop-out”).

Traders often do not pay enough attention to the risk management and consequently get a stop-out from the combined leverage and/or market volatility that can turn even a small position into a huge loss forcing a liquidative margin call or stop-out to occur.

This can either happen quickly on large positions – even with stop-loss orders attached – or over a long period of time (or sooner) when a stop-loss order is not attached to a trade.  The main risk factors that are overlooked by traders with lack of experience are:

It’s important to note how while the mechanism of Stop Out (i.e. margin-call or liquidation-call)  may vary by broker, the main proponents are to protect the brokers trading capital and the client’s capital from adverse price fluctuations.

Background on Stop-Out Liquidations:

The liquidation of trades that occur when a stop-out (i.e. margin call or liquidation call)  is triggered attempts to act as a sort of insurance in the form of a financial airbag or safety net that is used by the parties of transactions in situations that could otherwise cause a deficit balance or more substantial loss.

Quite often the situation is such that if the broker does not forcibly close the loss-making positions of the client, the client’s losses will exceed the amount of the available margin (or cash deposit) in their account, and consequently, the broker will have to cover this difference at their own expense or based on the customer agreement if enforceable.

The most common reason for closing positions by Stop Out or Liquidation Call is that during the period of increased market volatility the amount of spread on financial instruments is expanding as well as the price itself moving rapidly.

As a consequence, having an opened position or several opened positions, can add to the amount of floating loss (or Marked-to-Market) into the unrealized Profit and Loss (P&L) total, while the amount of floating income – if any – is falling or offset by a larger degree.

The consequence or cause of this phenomenon is mainly lack of margin – as the available margin is eaten up by the floating losses thus creating the stop-out scenario, without which could not prevent to attempt to stop a negative balance from occurring.

Thus, when the ratio of Equity/Margin (cash equity including floating P&L relative to margin collateral used for opened positions) falls below the critical stop-out level (triggering a liquidation) defined by the broker, then the closure (stop-out) of unprofitable positions of the client occurs, or in some cases all positions may be closed during the stop-out event (depending on the broker/customer agreement) and stop-out/margin-call policy (and level or percentage).

News-Driven Increased Market Volatility

The publication of important economic and political news continues to attract many novice traders who are trying to earn large sums in short periods of time, based on the sharp fluctuations in price. However, it is necessary to understand that in such market conditions slips and expansion of the spread often occurs, among other risks during new events.

These events have been the main cause of market volatility contributing to the Stop Out or Liquidation calls examined by the Financial Commission’s 2015 complaint findings.

One of the complaints received recently by the Financial Commission deserves special attention, although it belongs to the type of complaints described above.

The situation faced by the client is extraordinary in the sense that Stop Out was made due to the specific queue of pending orders caught in a price gap. In this particular case several client’s pending orders of different volumes got caught in the price gap generated immediately after the publication of Non-Farm Employment report in the US. As a result, all pending orders were activated on the broker’s server simultaneously. However, the first order executed was the maximum volume order, but not the order that was the first in terms of the order price. Consequently, the margin deficit appeared on the client’s account, resulting in Stop Out. For instance, on the interbank market in the situation similar to the above-mentioned – it is more likely that the larger volume order would be executed first as it corresponds with the logic of the market. The technology of execution of orders/transactions is structured in a way where orders/transactions of a larger volume are executed first and only afterwards the smaller volume orders/transactions could be executed at prices that remained.

The Financial Commission notes that, in 2015 one of the problems that traders continue to face is the delay in payments of earned income and the remaining trading capital by dishonest brokers. It is important to say that none of these complaints were brought against member-brokers of the Financial Commission.

Broker Deposit Bonus Promotion Disputes:

Apart from the cases mentioned above, the Financial Commission received complaints on the brokers’ rejections to pay rewards citing violation of regulations set in some bonus programs offered. It should be noted that in some cases the terms and conditions were insufficient.

The Financial Commission strongly recommends that the brokers should describe such regulations or terms and conditions very carefully to clients, and also use various examples of trading requirement calculations (for bonus redemption) for a clearer perception of the information by the clients. This will help to avoid misinterpretation of data and reduce the number of disputes as well as the reputational risks for companies, or any stigma left on the bonus promotions industry-wide.

At the same time the Financial Commission strongly recommends that the clients should carefully study the conditions offered by brokers’ bonus programs and ask clarifying questions via e-mail or other recorded transcripts. If the communication with the company’s representatives is carried out via online chat, the client has to be sure that he keeps a log of the discussion for reference. This will help to protect clients’ interests if a dispute arises, and lessen the need for a complaint.

Special attention has to be paid to the bonus programs which restrict client’s access to their own funds. Typically, these promotion programs offer incredibly high bonuses (up to 100% of the deposit amount) and signing of a separate contract with the broker, and require clients to perform certain actions. Financial Commission found that in most cases the requirements put forward by the brokers were extremely high and led to a situations where the client had to make a large number of transactions (pay high commissions) and/or meet specific total trading volume thresholds, before getting access to their funds.

In other words, the client guarantees to pay commission to the broker, thus putting himself in a vulnerable position where the high-trading requirements add further pressure and increased risk. The Financial Commission does not encourage such programs and calls on clients to study the proposed conditions very carefully and decide whether the requirements warrant the effort and based on their experience and skill level. Ask your broker to show you the size of the required fees and required trading volume in US dollars, and also specify whether the bonus funds cover possible losses from trading operations.

Participation in Forex Industry Conferences in 2015

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In June, the Financial Commission participated in international forex conference FXIC in New York. On the agenda of the conference was innovations in trading technologies, development of international forex regulations as well as the development of cryptocurrency as a modern financial instrument.

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In October, the Financial Commission visited the MICEX forum in New York. The forum highlighted the success of modernization of Russian market infrastructure, problems of corporate governance that Russia continue to face and growth of domestic investors base.

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In November, the Financial Commission participated in Forex Magnates London event which was visited by over 1000 professionals from the online brokerage industry.  Broker-Members of the Financial Commission were able to meet with the organization’s representatives, including DRC members who were present and had visited the Commission’s dedicated exhibitor booth, including firms that cater to traders in forex, CFD, Binary options and Cryptocurrency markets.

 

Key Appointments

August: Maor Lahav – COO and co-founder of Panda Trading Systems in Haifa, Israel, has joined the Dispute Resolution Committee (DRC) of the Financial Commission.

October: Financial Commission Chairman Peter Tatarnikov joins CRFIN advisory board. In August of the same year, the Financial Commission and CRFIN announced a partnership.

December: Kristina Nettles, Vice President of Integral Development Corp, Palo Alto, CA United States, has joined the Dispute Resolution Committee (DRC).

New Member Announcements during 2015

December: NPBFX is an international forex broker registered in Belize and regulated by International Financial Services Commission has joined the Financial Commission.

December: ЕQMarkets (Infinity Trade LTD) registered office is located in Saint Vincent and the Grenadines, has joined the Financial Commission.

November: AITS FX is the new global brand in forex industry, which is located in Saint Vincent and the Grenadines, has joined the Financial Commission.

Current Members of the Financial Commission

Alpari_Logo logo amarkets logo-forex-club

FxOpen-Logo

Roboforex_logo

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HDFX

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Roboforex_logo

Binarystation_logo Ibinex_Logo AITS-FX-126x50png NPB_logo
Tools4Brokers-logo

 

Current Members of the Dispute Resolution Committee (DRC)

  1. Anatoly Bulanov – Head of Dispute Resolution Committee 
  2. Ilan Azbel – CEO, AutoChartist
  3. Francesc Riverola – CEO, FX Street 
  4. Carl Elsammak – CEO, Kammas Trading
  5. Ilya Sorokin – CEO, ACT Forex 
  6. Simon Grunfeld   Founder, Gallant Partners
  7. Andrew Ralich – Co-Founder, oneZero Financial
  8. Lior Nabat CEO, Tradency
  9. Aleksey Kutsenko – CEO, Tools4Brokers
  10. Maor Lahav – COO/co-founder, Panda Trading Systems
  11. Juan Pablo Jutgla – CEO, Better Way FX Consulting
  12. Akin Abbak – Managing Partner,  Abbak Attorneys at Law 
  13. Kristina Nettles – Vice President, Integral

 

2016 Outlook: Expansion, Volatility, and Client Education

With 2016 already underway, the Financial Commission had just returned at the end of January after successfully participating as an exhibitor at the iFX Expo in Hong Kong.

The event marked expansion in Asia for the Financial Commission as new agreements were reached with providers in the region, and as the online brokerage industry sees strong demand in Asia. The growth noted both at the event and in the media – included from China and ASEAN countries, and as a large percentage of the world population circles within a dense area of East Asia where brokers eye to acquire new and existing market-share. The iFX expo event took place within the major financial hub that Hong Kong is, and at the modern Hong Kong Exhibition Centre in the city’s financial district.

In addition to future participation in key industry events during 2016, Financial Commission expects to see continued interest from brokers both in Asia, Africa, and Europe, as well as from the Americas, where both technology providers and brokers aim to build trust and integrity with their clients by taking steps to improve credibility and transparency.

Brand promise steps revolve around product offerings (marketing), sales efforts, customer support and retention, and include broker’s own steps from self-regulatory compliance,  obligatory regulatory mandates, and voluntary efforts – such as afforded by membership with the Financial Commission.

Volatile Market Conditions in FX, and Global Stock Markets

The increased market volatility of 2015 continues to escalate into 2016 and is still accelerating and creating huge risk/reward opportunities for market participants and as higher volatility drives trading volumes and broker revenues. While this can be an exciting opportunity for new and experienced traders, such market conditions can also provide traders – especially new entrants – with either unrealistic expectations or the exact opposite – an unexpected market move and potentially substantial losses.

If 2015 taught traders one thing, following the CHF anomaly, and subsequent weekend-opening volatility surrounding the GREXIT crisis, clients need to be aware of the risks of holding open positions through news events and especially over weekends or when markets are closed.

Customer Education still Key Driver of Relationship and Sales

Online brokerages who put their clients interests first, whether agency brokers, market-maker or both, show a firm commitment when joining the Financial Commission, as do technology providers who aim to employ best practices.

Client education continues to be on the forefront of brokers concerns as it’s seen as both a tool to improve sales results and conversions, while reducing the chance of complaints from misunderstandings, or scenarios where clients had misinformation about a product or service (i.e. education improves retention rates and conversion).

Financial Commission continues to aim to educate clients and support related initiatives, as a large number of complaints are related to such issues – compared with purely technical complaints – as an example.

To learn more about the benefits and requirements of joining the Financial Commission, available for brokerages and technology providers, contact us and visit www.financialcommission.org

Closing Remarks from Financial Commission Chairman

“We are pleased to report a successful 2015 in our annual report, and as the value that Financial Commission brings to the online brokerage industry has proven to be of great importance to companies and their clients, and as evidenced by our expanded membership growth.

Over the last few years the Financial Commission has evolved from a core mission statement and set of standards, to provide the online trading community with a specialized and reliable alternative dispute resolution platform, and since then our fitness has strengthened to process complaints and handle membership needs and certifications more efficiently and effectively. We’ve achieved a reliable and robust organizational structure and look forward to an already promising 2016.

We welcome brokerages and technology providers, both regulated or unregulated, and self-regulated, to join the Financial Commission and by doing so to remind your clients of your commitment to them. We will stand by both of your sides in cases where a complaint is brought, and with the aim to bring it to resolution quickly and fairly.”

Peter Tatarnikov,

Chairman,

Financial Commission

New Markets, Members, Certifications, Educational Initiatives, Strategic Partnerships, and More During 2014

January 31 2015: New York & Hong Kong: FinaCom PLC, operator of the independent self-regulatory and dispute resolution organization, the Financial Commission (FinancialCommission.org) for Forex, CFD’s, Binary Options, and Cryptocurrency, today releases its 2014 Annual Report as presented here below.

Background:

Financial Commission, thru its offering to qualifying brokerages who meet and maintain the required criteria for membership within the organization, provides customers of member-firms the ability to seek a viable remedy via a free and fair dispute resolution process, when unable to resolve complaints directly with their broker.

2014 Overview:

During 2014 a number of major milestones unfolded, and as was reported on the Financial Commissions website during the year, such as new markets added and divisions created, in addition to the hiring of new staff, appointment of committee members, and strategic partnerships, as well as educational content and participation at several key industry events.

Below is a recap of our 2014 annual report for our members, their clients, and the public, and for brokerages that are considering the benefits of obtaining membership with the Financial Commission.

In addition, data compiled from various statistics related to complaints processing, the number of filings and other related metrics, presented below, can help provide a picture into the full year 2014.

Full Year 2014 Statistics in Review:

During 2014 a total of 58 complaints were filed in total, of which 37 were against current members, and whereas 21 were against non-members of Financial Commission.

The claims involved amounts ranging from as low as $24 to as a high as $119,259 during the year. In total, 53 number of the filed complaints were Forex related, and the remaining 5 were pertaining to Binary Options trading.

35  Complaints were successfully resolved, using the Financial Commission Dispute Resolution Process, and 1 complaint still remain in progress (as of this writing).

With a specialized focus in Forex, CFD’s, Binary Options, and Cryptocurrencies, Financial Commission continues to focus on growing its effort to help the online brokerage industry and benefit online brokers and their respective traders, by expanding its solutions to more and more companies, as well as enhancing the number of solutions the Financial Commission offers to its members.

In order to achieve this outcome, during 2014, the Financial Commission participated in a number of key forex conferences, appointed a new member to its DRC committee, and developed new methods to cover additional instruments and cater to a different segment of the market – related to binary options, by certifying platform technology.

Participation in Forex Industry Conferences in 2014:

  At the start of 2014, the Financial Commission participated in the iFX EXPO International Conference in Macau, an important industry conference in Asia bringing a diverse crowd of brokerages and platform vendors together in one place.

 


The FX Conference in Turkey, organized by Forex Magnates, was also another important event that the commission participated in, during the first half of 2014.

 

At FX Congress in Russia, organized by the first Russian SRO CRFIN, where Anatoly Bulanov Head of DRC presented a benchmarking study of various local dispute resolution examples, highlighting their advantages and disadvantages.

 

At the end of H1 2014 the Financial Commission participated at the iFX EXPO International in Cyprus, and Chairman Peter Tatarnikov was a speaker, and presented a keynote speech regarding the functions of the organization as part of the presentation.

 

booth2 In November, the Financial Commission exhibited at the Forex Magnates London Summit, and had a dedicated booth were attendees interacted with Financial Commission staff, in order to provide information and educational materials on membership benefits.

 

Educational Initiatives and Public Speaking:

Key Appointments:

  In June, Juan Jutgla become a member of the Financial Commission’s DRC

 

akin In October, Financial Commission announced it had appointed Akin Abbak to the DRC
 ZI Profile picture In December, Financial Commission announced the appointment of Zack Ioannou as Head of the DRC

 

New Solutions and Milestones:

 finCom_150 In July, the Financial Commission began publishing randomly selected complaints, that were subsequently anonymized in order to focus on the context of the issues that arose, and how they were later resolved through this unique mediation process.

 

finCom_150 During July the Financial Commission announced that it had underwent the process of certifying Binary Options platform technology, as a basis for helping to ensure binary options related complaints could be dealt with in an equitable manner, thus opening the doors for Binary Options brokers to become members.

 

Following the earlier announcement in July, The Financial Commission said it completed the first binary options certification process for the platform Binarystation for Binary Options, from the technology provider Binaryware LLC USA.

 

PeteriFXEXPO2 In August, the Financial Commission Announced the Launch of Educational Webinars, during which as series of webinars were conducted with Financial Commission Chairman Peter Tatarnikov.
 bitcoin The Financial Commission in early September announced the launch of the Crypto Division in order to provide its membership benefits to the Cryptocurrency industry, and in response to increased brokerage & trader demand of digital currency trading capabilities (such as Bitcoin,etc..).
Ibinex_Logo The Financial Commission announced at the end of September that it signed an agreement with Ibinex (www.Ibinex) to provide regulatory services and compliance oversight for its planned Cryptocurrency ECN. The Ibinex project was developed and managed by Gallant Partners (GP), and the solution will enable brokers to offer cryptocurrency related trading products through Ibinex’s regulated ECN
Earlier in October the Commission had announced the successful certification of technology provider Act Forex. The company’s platforms include spot Forex, Forex Options, Forex Forwards, CFDs, ETFs, Futures and cryptocurrency. ActTrader is compliant with NFA, FSA UK, FSA Japan, and MiFID, according to the company.

 

SealCTT In December, Financial Commission certified iBinex, a newly launched cryptocurrency ECN aimed to deliver liquidity to brokers for markets in Bitcoin and other cryptocurrencies that are becoming increasingly liquid and in-demand by traders.

 

 

New Member Announcements During 2014:

In January, Financial Commission announced new member: RoboForex
In September, Financial Commission announced new member: MTrading
In October, Financial Commission announced new Member: TraderGlobal

 

Member Firms at End of 2014:

  1. AForex
  2. Alpari
  3. FXOpen
  4. Lionstone Investment
  5. RoboForex 
  6. MTrading
  7. TraderGlobal

 

Certified Platforms:

  1. ActTrader Inc www.acttrader.com
  2. Binaryware LLC www.binarystation.com
  3. iBinex Ltd www.ibinex.com

 

Current Members of the Dispute Resolution Committee (DRC) include:

  1. Zack Ioannou – Head of the DRC
  1. Ilan Azbel – CEO, AutoChartist
  2. Francesc Riverola – CEO, FX Street
  3. Carl Elsammak – CEO, Kammas
  4. Ilya Sorokin – CEO, ACT Forex
  5. Simon Grunfeld – Founder – Gallant Partners
  6. Andrew Ralich – Co-Founder, oneZero Financial
  7. Lior Nabat – CEO, Tradency
  8. Aleksey Kutsenko – CEO, Tools4Brokers.com
  9. Kevin Millien – President, Millien Consulting Group
  10. Juan Pablo Jutgla – CEO Better Way FX Consulting
  11. Akin Abbak – Managing Partner,  Abbak Attorneys at Law

2015 Outlook:

As part of the organizations mission statement to help customers through educational channels while providing brokerages an alternative medium to resolve disputes efficiently, the Financial Commission plans to continue to enhance its ability to cater to traders from a diverse range of markets, and across popular trading instruments such as spot Forex, CFDs, Binary Options, and Cryptocurrencies.

More Than Just Alternative Dispute Resolution, and Outsourced Compliance, Financial Commission helps in Multiple Ways:

In a world saturated with online brokerage and websites marketing often-inaccurate information or through un-regulated jurisdictions, the need to screen and verify information related to trading becomes even more important – yet remains incredibly challenging. This challenge is even more pronounced for people with no trading experience (i.e. beginners) and even sometimes to those who are more advanced or with multiple brokerages accounts already.

For example, one recent event highlighted weaknesses in the system – in one area – after recent volatility in the Swiss Franc (CHF) caused a large gap in related forex market prices. This event caused significant losses to traders that were short the CHF, even causing negative balances for some, and reminded of the importance to read and understand the customer agreement and how it defines the scope of the relationship between a customer and their broker, and provides a legal basis for resolving complaints.

Recent Market Conditions in Early 2015 Highlight Importance of Education and Due Diligence

As a large number of customers as well as their brokers had incurred negative trading balances after the SNB discontinued the minimum rate for the EUR/CHF pair and the above mentioned market gap occurred, the amount of losses that brokerage firms and in some cases their clients had to absorb was staggering, and ranging in the hundreds of millions of dollars or even close or higher than $1billion as the damages are still being calculated, as reported by Forex Magnates in the days following.

This event with the CHF gap itself will be the subject of many future developments and changes related to how forex trading is conducted, and has already caused significant changes. Although it is not the first time the FX market has gapped – it was very significant.

The Financial Commission Role in Helping Brokers and Their Customers

The above mentioned CHF event also emphasizes why using an organization such as the Financial Commission can help mitigate the sometimes-often hidden risks contained within either a brokers’ customer-agreement and/or in the rate logic of how their trading platform handles and processes trading instructions or how it will implement any disaster recovery procedures when needed. This can be the difference between your broker going bankrupt or protecting itself and its clients from a market anomaly, and the steps that the Financial Commission takes for its membership requirements adds an extra layer of due diligence to help mitigate that risk or minimize it.

Closing Remarks

In 2015, in addition to the above mentioned reasons for us to continue to offer our membership to the online brokerage community, and to their clients, the organization is focused on adding more members, as well as certifying more trading platforms, and we are pleased to report that 2014 was a great success.  We are looking forward to a better year in 2015, and welcome the opportunity to serve you. To learn more contact us or visit FinancialCommission.org

Solusi Baru, Broker Anggota, Anggota Komite, dan Efisiensi Penyelesaian Keluhan

Semester pertama (S1) 2014 terlihat sejumlah perkembangan baru yang positif bagi Financial Commission, industry yang berdiri atas kebutuhan industri, djalankan oleh FinaCom PLC limited yang berbasis di Hong-Kong, dan melalui FinancialCommission.org

Berikut kami bagikan laporan kemajuan kami untuk para anggota, klien dan khalayak umum. Sebagai broker baru dan perusahaan yang sudah eksis, menjadi anggota Financial Commission dapat meningkatkan hubungan bisnis dengan cara membantu menyelesaikan perselisihan menggunakan cara yang hemat dan melalui pihak ketiga yang netral. Data yang ditampilkan dibawah dapat membuka informasi tentang berbagai fungsi dan prestasi organisasi kami sepanjang enam bulan pertama 2014.

Ulasan statistic S1 2014:

Sepanjang semester pertama 2014 total 34 perusahaan mengajukan keluhan, dimana 16 diantaranya melawan (mengajukan keberatan atas) anggota, sementara sekitar 18 melawan broker yang bukan anggota Financial Commission.

Klaim melibatkan jumlah mulai dari paling rendah $24.00 sampai $26,000. Total, 29 keluhan yang diajukan berkaitan dengan Forex, sementara sisanya, 5 berkaitan dengan perdagangan Opsi Binari.

20 keluhan sukses diselesaikan, menggunakan proses Financial Commission Dispute Resolution, dan 2 keluhan masih dalam proses (ketika laporan ini dibuat).

Sebagai tambahan, ada 12 keluhan yang berkaitan dengan trading, dari total diatas, 13 berkaitan dengan masalah pembayaran, dan 4 keluhan berkaitan dengan penipuan. Sementara 12 keluhan kekurangan informasi, dan tidak lagi aktif.

Total Keluhan S1 34   Terselesaikan  
H1 Complaints Resolved

Berita Perkembangan dan Event Financial Commission Sepanjang S1 2014

Financial Commission terus fokus dalam mengembangkan usahanya untuk membantu industri dan memberi keuntungan kepada broker online  dan tentu saja para tradernya, dengan memperluas solusinya kepada lebih banyak perusahaan, disamping meningkatkan jumlah solusi yang ditawarkan kepada anggotanya.

Untuk mencapai hasil ini, sepanjang semester pertama tahun ini, organisasi berpartisipasi diberbagai konferensi forex terkemuka, menunjuk anggota komite DRC baru, dan mengembangkan metode baru untuk mencakup instrument-instrumen tambahan memenuhi kebutuhan segmen pasar yang berbeda – berkaitan dengan Opsi Binari, melalui sertifikasi teknologi platform.

Partisipasi dalam Berbagai Konferensi Industri Forex:

Opening Awal 2014, Financial Commission berpartisipasi di iFX EXPO International Conference di Macau, konferensi penting industri ini di Asia yang membawa beragam broker dan vendor platform dalam satu wadah.

 

DSC_0610 Konferensi FX di Turki, diselenggarakan oleh Forex Magnates, yang juga merupakan event penting lainnya yang diikuti oleh Komisi, sepanjang semester pertama 2014.

 

FXCongress1 Di Kongres FX Rusia, diselenggarakan oleh SRO CRFIN, dimana Kepala DRC Anatoly Bulanov mempresentastikan studi benchmarking berbagai contoh penyelesaian perselisihan, menggaris bawahi keuntungan dan kerugiannya.

 

P&KiFXEXPO Di akhir semester pertama 2014, Financial Commission berpartisipasi di iFX EXPO International di Cyprus, dan Chairman Peter Tatarnikov menjadi pembicaranya, dan mempresentasikan fungsi-fungsi organisasi.

 

Penunjukan penting dan Keanggotaan:

Juan Jutgla Juan Jutgla menjadi anggota Dispute Resolution Committee (DRC) Financial Commission, yang memperkuat panel DRC yang berasal dari beragam latar yang pernah menempati posisi eksekutif diindustri forex yang juga terlibat dalam mementukan klaim mana yang layak diproses.

 

Solusi Baru dan and Tonggak Sejarah:

finCom_75 Untuk memperlihatkan efektivitas proses penyelesaian sengketa Financial Commission, organisasi mulai menerbitkan berbagai keluhan yang dipilih secara acak , yang sepenuhnya tanpa nama agar lebih fokus pada konteks masalah, dan bagaimana kemudian masalah itu diselesaikan melalui proses mediasi yang unik.

 

SealCTT Dalam rangka memberi keuntungan keanggotaan kepada industry Opsi Binari, Financial Commission membuka proses sertifikasi teknologi platform Opsi Binari, sebagai dasar untuk membantu memastikan bahwa keluhan yang berkaitan dengan Opsi Binari dapat diselesaikan dengan baik, dan tentu saja membuka jalan bagi broker Opsi Binari untuk menjadi anggota.

 

Binarystation_logo1- Financial Commission mengumumkan platform bersertifikat pertama Binarystation untuk Opsi Binari, dari penyedia teknologi Binaryware LLC USA.

 

Broker Anggota diakhir S1 2014:

  1. AForex
  2. Alpari
  3. FXOpen
  4. FXFair
  5. Lionstone Investment
  6. RoboForex 

Anggota Dispute Resolution Committee (DRC) saat ini meliputi:

  1. Anatoly Bulanov – Head of the DRC
  2. Ilan Azbel – CEO, AutoChartist
  3. Francesc Riverola – CEO, FX Street
  4. Carl Elsammak – CEO, Kammas
  5. Ilya Sorokin – CEO, ACT Forex
  6. Simon Grunfeld – Partner, Stone Street Solutions
  7. Andrew Ralich – Co-Founder, oneZero Financial
  8. Lior Nabat – CEO, Tradency
  9. Aleksey Kutsenko – CEO, Tools4Brokers.com
  10. Kevin Millien – President, Millien Consulting Group
  11. Juan Pablo Jutgla – CEO Better Way FX Consulting

Pengembangkan Selanjutnya setelah S1 2014:

Sebagai bagian dari misi utama organisasi yaitu membantu konsumen melalui saluran pendidikan, Financial Commission rencananya akan membuat berbagai perlengkapan untuk trader, seperti webinar, dan material edukasi bagi trader, serta menerapkan beberapa fitur teknologi seperti fitur untuk mengecek rate dan eksekusi order.

Organisasi fokus menambah lebih banyak lagi anggota, pada kwartal berikutnya dan semester kedua 2014, serta mensertifikasi lebih banyak platform perdagangan Opsi Binari, baik untuk broker Opsi Binari yang mengembangkan platform mereka sendiri, dan yang menggunakan platform penyedia teknologi Opsi Binari pihak ketiga.

A New Player in the Forex Scene – Six-Months Up and Running, with a Promising Future Ahead

In the industry of Forex, there is a distinct collection of entities that interact; the brokers (and IBs), the clients and the regulatory bodies. Like in every field or industry, friction and disputes do arise, and up till now – it has often been a long and rigid process to reach resolutions and manage disputes. Moreover, there has always been a veil of mystery around these disputes, with resolutions not being found, or even sought. This is where Financial Commission comes into the picture.

What the Financial Commission is all about

The Financial Commission is a neutral, third party dispute resolution entity in the field of Forex trading; solving disputes between traders and their brokers. A new player indeed, Financial Commission has filled a big vacuum of need in the industry. The Commission bases its philosophy on the following pillars:

1. Education. Knowledge is power. Oftentimes, disputes arise from a lack of knowledge or misunderstandings on the side of the traders, about how the Forex industry works. Slippage, pip spread, spikes and more could throw traders off track and cause them to believe there has been misconduct. Whether the dispute has arisen from a lack of knowledge or not, the disgruntled trader will in both cases feel acute lack of fairness. The Financial Commission has outlined its mission to give knowledge to the traders, so they are partners in their success, as opposed to mere onlookers, and never in the dark about how the industry works. On the other side of the same coin, Financial Commission educates its members on how to better communicate with their traders, in order to make the relationship a healthy two-way dialogue. For Financial Commission, education is of utmost importance due to its mission to deal with the root of the problems, rather than only providing on-the-spot solutions. This is the very philosophy that, for all parties involved, will transform our industry into a clearer and fairer one.

2. Transparency. Having a neutral, professional and unaffiliated body you can trust in this tumultuous world of Forex can make all the difference. The interest-free Financial Commission and the Dispute Resolution Committee (DRC) that is built up of a fascinating mosaic of experienced and esteemed figures in the industry, work together to review each and every case with one goal only; dispute resolution on the side of justice. With the bigger picture always in the background of making this industry clearer and granting traders more knowledge, Financial Commission zooms in on any complaint that arises in order to make sure that the parties walk away with the knowledge they need about the case, as well as an amicable and fair resolution. The healthiest dispute resolution that exists is one where a neutral body is pre-defined and gears into operation to objectively solve a dispute when needed. In the world of Forex, Financial Commission is it.

3. Swiftness and efficiency. The Financial Commission with the DRC at the heart of its operation works like clockwork on each and every complaint. In concretely organized steps, the DRC will reach a resolution of the case within several weeks, with intermediary milestones of communication along the way, with both sides of the dispute. Alongside the dedication to education and reliability, Financial Commission believes in the highest level of professionalism and meticulous conduct in every endeavor, in order to continue its impressive track record for years to come.

In Only Six Months, Impressive Results

During only six months of operation, the Financial Commission has resolved around 20 complaints from traders; most of which were only in the last 2 months. Alongside this, we are pleased to know that the traders’ community awareness regarding an independent arbitrator who can address their disputes against service providers in the financial markets has increased significantly. A remarkable fact is, that the bulk of claims are directly related to the most basic principles of Forex trading, which are still poorly understood by traders. This is purely in line with Financial Commission’s overall philosophy of giving education a major role within dispute resolution. Among these are some aspects of trading, such as execution of pending orders during the publication of important economic news, the way the margin for open positions is calculated in all trading platforms or for example, the purpose and the operation principle of Stop Out or Margin Call. Some traders get a better understanding of these things too late, and very often their open positions are closed by the broker because of lack of free margin. In this regard, the Financial Commission recommends that the brokerage companies pay more attention to the education of their customers. All brokers must do so in order to help their customers avoid some unpleasant situations while trading.

In addition to offering a dispute resolution framework and enhancing the education of the traders in order to reduce the overall number of disputes and grievances in the long run, the most important aspect of this mechanism, is that it helps the brokers to retain their critical mass of clientele. That is, due to the fact that many small traders never actually file complaints, but simply leave negative feedback in traders’ forums and spread the word in their communities, (often stemming from lack of knowledge), brokers could slowly but surely lose a significant number of traders, who will simply wander elsewhere in these cases.

Financial Commission also helps to expose new trends and phenomena that come up in the industry, based on the claims it receives. It is particularly interesting to note one category of claims, which included cases where clients of brokerage firms either intentionally or unknowingly used special software (Expert Advisors), which was designed to cheat, using trading technologies. The Financial Commission has taken a tough stance on this issue and believes that the use of such methods to generate profits is a violation of generally accepted norms and principles of doing business based on fair and mutually beneficial partnership. We feel it`s very important to mention here that Financial Commission may never be used as a bargaining tool for the traders who utilize such methods. The founders of the Financial Commission have repeatedly witnessed situations where a person using such techniques was identified and expelled from the ranks of customers of the affected companies. However, in some cases, such clients managed to withdraw some dishonest profits from their accounts. The official position of the Financial Commission on this issue is that on regulated markets such actions should be classified as fraud. Finally, we selected a specific category of claims related to failures in the technical provision of brokerage companies. Typically, such claims do not cause any problems and are resolved in favor of traders.

Looking at the final statistics on claims admitted to the Financial Commission during the period of its existence, around 26% of the claims were resolved in favor of traders .

In addition to the aforementioned claims, the Financial Commission has received 12 complaints from clients of brokerage firms, who are not yet members of our organization. The geographical span of these customers is very extensive; clients from Russia, other countries of Eastern Europe and the CIS, China and Southeast Asia, the Arab countries and more. This again reinforces that fact that the problem of lack of a fair dispute resolution mechanism, actually exists. We are communicating with brokerage companies from these regions and highly recommend to them to join the Financial Commission in order to further work together to solve these problems in a more efficient way. Finally, there is a mechanism to do so, which will be favorable for all.

The Members of the Financial Commission

Over the course of only six months, Financial Commission has already had the pleasure of welcoming seven of the biggest names of the industry as members, and the activity of the Financial Commission is gaining speed, as this new and exciting mechanism is gaining its well-deserved place on the map.

AForex, Alpari, FXOpen FXFair, Lionstone Investment ,MFX Broker and RoboForex are among the recent members to join the Commission, many of which have already experienced successful and satisfactory dispute resolution. The companies are from various regions around the world, and some are already members of local EDRs, yet still saw the need to join the Commission. This clearly reinforces the fact that the Commission fills an important need in the industry, and that its geographical grasp and popularity are spreading.

The Dispute Resolution Committee

The driving mechanism of the Commission as a whole is the Dispute Resolution Committee, the DRC. Top and esteemed figures from the industry; no less than the CEOs and Presidents of the leading Forex educational bodies and technical provider companies come together to make up the DRC, which solves each and every dispute that reaches it.

The disputes are addressed, investigated and solved by a combined endeavor of this impressive group of top figures. The goal is to create a framework where rich experience and knowledge are key, as well as giving a multi-dimensional view of every dispute, based on the variety and diversity of expertise these top figures bring with them, after years in their respective fields. When having one’s dispute resolved by the Financial Commission, and in essence by the DRC, every Forex trader knows that his/her dispute will be overseen by the absolute top levels, with the highest and most refined levels of expertise, and of course – with full neutrality and objectivity.

The Current DCR Members are:

Anatoly Bulanov – Head of the DRC

Ilan Azbel – CEO, AutoChartist

Francesc Riverola – CEO, FX Street

Carl Elsammak – CEO, Kammas

Ilya Sorokin – CEO, ACT Forex

Simon Grunfeld – Partner, Stone Street Solutions

Andrew Ralich – Co-Founder, oneZero Financial

Lior Nabat – CEO, Tradency

Aleksey Kutsenko – CEO, Tools4Brokers.com

Kevin Millien – President, Millien Consulting Group

Financial Commission is on a constant quest to enrich the DRC, by welcoming no less than the very top figures of the industry. These leading individuals in the field come together to form the ultimate dispute resolution setting; a trader or broker could not ask for more.  The accumulated years of experience and profound knowledge, sitting in one room, to deal with each and every dispute is the very reason why the Financial Commission has made such a grand appearance on the scene of the Forex industry.

The DRC is expanding and enriching its collection of members, and this manifests itself especially in the latest new appointment; Anatoly Bulanov as the Head of the DRC. Mr. Bulanov is a well-known figure in the industry, having over a decade and a half’s worth of acumen; with an emphasis on traders’ education, live trading, analysis and the technical aspects of trading and platforms as well.

Financial Commission in the Press

With the appearance of the unique Financial Commission onto the scene, the media and press have noted this as a turning point in the field and have been covering its developments closely. Big names in the media such as the examples below, have been seeking to tell the FX world about the Commission and its mission;

FXStreet; “if the commission should succeed, no doubt it is a good and a right step towards making FX a real asset class for traders all over the world”

iLearney alluded to the importance of Financial Commission’s role in Russia; “protecting the rights of the traders and investors is vital, because according to experts, Russia has around 400 thousand people in the FX industry, and with this growth brings with it a higher number of claims against brokers”

Interfax, a leading news agency in Russia, has been following Financial Commission and included its developments in their prestigious Annual FX Market Development Research outlining the fact that Financial Commission is an important and effective tool in the field of Forex, bridging traders and brokers and playing a crucial role.

In addition to this buzz in the media, Financial Commission is invited to many global FX events and Conferences; the Forex Magnates Summits in London and Tokyo in 2013, as well as the iFX expo in Macau, 2014 are just a few examples of the global presence Financial Commission has gained in the industry.

Financial Commission has received vast support from the industry, on regional and international levels, and this reinforces the notion that this unique type of operation is much needed in the FX field and shows very clearly, where it is going from here.

At the Start of 2014; Looking Forward

After six months, it is safe to say that the Financial Commission has paved its way into the Forex industry, and was certainly welcomed by it. It is clear that the need for neutral and hassle-free dispute resolution has been around for a while, and the time has come to address this need. As the famous phrase says; “necessity is the mother of invention” – this was indeed the case in the creation and introduction of this first-ever neutral and professional dispute resolution body, which seeks to resolve disputes as well as transform the whole industry and the way Forex traders’ grievances are addressed and handled. Looking forward to following years, the Financial Commission will be welcoming additional members, and will be expanding its activity to more and more geographical locations.

Most importantly, and being the very fabric of the Financial Commission’s activity, the Commission will be responsible for a new way of thinking. Finally, for the traders, there is a body, which is there to resolve disputes. For the brokers, there is a way to show reliability and enhance credibility and thus confidence, for existing and potential clients. In addition to constant expansion and global exposure, Financial Commission is also enhancing its capabilities on a professional and technical level. That is, Financial Commission is extending its operation to cover more financial instruments and trading mechanisms, as well as branching out to more and more areas within the FX industry where disputes could arise.

Pemain terbaru dipanggung Forex – Sudah Enam Bulan dan Terus BerjalanMasa Depan yang Menjanjikan Menjelang 

Di Industri Forex, ada sejumlah entitas penting yang saling berinteraksi; broker (dan IB), klien dan badan regulator. Sama seperti bidang atau industri lainnya, gesekan dan perselisihan selalu muncul, dan sampai sekarang – seringkali proses penyelesaian dan pengelolaan perselisihan tersebut memakan waktu yang begitu panjang dan prosesnya rumit. Lebih lanjut, selalu ada misteri yang mengelilingi perselisihan ini dimana tidak ada satupun penyelesaian atau kata sepakat. Pada situasi seperti inilah Financial Commission menjadi masuk akal.

Apa sebenarnya Financial Commission 

Financial Commission adalah badan penyelesai perselisihan pihak ketiga yang netral dibidang perdagangan Forex; yang menyelesaikan perselisihan diantara trader dan broker yang mewadahinya. Financial Commission memanglah pemaian baru yang mencoba mengisi kekosongan diindustri ini. Komisi melandaskan filosofinya pada pilar-pilar berikut:

1. Pendidikan. Pengetahuan adalah kekuatan. Seringkali perselisihan mengemuka akibat kurangnya pengetahuan atau kesalah pahaman dipihak trader, tentang bagaimana industri Forex bekerja. Slippage, pip spread, spike dan banyak lagi, dapat mengundang kesalahpahaman dan menyebabkan mereka yakin bahwa mereka tengah dicurangi. Apakah perselisihan muncul akibat kurangnya pengetahuan atau tidak, trader yang tidak puas akan selalu merasa diperlakukan tidak adil. Financial Commission telah menggarisbawahi misinya untuk memberikan pemahaman kepada trader, sehingga mereka akan merasa broker adalah mitra sukses mereka, bukan sebaliknya dan agar para trader melek akan bagaimana industry ini bekerja. Layaknya koin, disisi lainnya, Financial Commission mendidik para anggotanya bagaimana cara berkomunikasi dengan baik kepada para trader, agar tercipta hubungan yang sehat dan dialog 2 arah. Bagi Financial Commission sendiri, pendidikan adalah hal terpenting karena sesuai dengan misinya untuk berhadapan langsung dengan akar permasalahan, ketimbang memberikan solusi on-spot. Ini adalah filosofi yang dimana semua pihak terlibat akan merubah industry kita menjadi lebih jelas dan adil.

2. Transparansi. Memiliki badan yang netral, professional dan tidak berafiliasi kemana pun, yang dapat anda percaya didunia Forex yang hiruk pikuk ini dapat memberi perbedaan. Financial Commission yang bebas kepentingan dan Dispute Resolution Committee (DRC) yang terdiri dari figur-figur berpengalaman dan terpandang di industry ini, saling bekerjasama untuk mengulas setiap kasus dengan mengusung satu tujuan saja; menyelesaikan perselisihan dengan adil. Dengan pemahaman untuk membuat industry ini jelas dan menjamin pengetahuan lebih untuk para trader, Financial Commission menyoroti sdetiap keluhan yang muncul untuk memastikan bahwa semua pihak puas berbekalkan pemahaman yang diperlukan tentang kasus mereka dan dan tentu saja terpenuhinya unsur persahabatan dan keadilan. Penyelesaian perselisihan yang sehat, merupakan tujuan awal sebuah badan yang netral dan menjadi penggerak operasinya agar sepenuhnya obyektif dalam menyelesaikan perselisihan ketika diperlukan. Didunia Forex, inilah tujuan Financial Commission.

3. Kecepatan dan efisieansi. Financial Commission bersama dengan DRC dijantung operasinya bekerja setiap saat untuk menyelesaikan setiap keluhan. Sebagai langkah kongkret, DRC akan mencapai penyelesaian dalam waktu beberapa minggu, dengan menempuh mediasi disepanjang prosesnya, bersama dengan kedua belah pihak yang berselisih. Disamping dedikasi atas pendidikan dan keandalan, Financial Commission yakin dengan level profesionalisme yang tinggi dan  sikap teliti dalam setiap pekerjaan, mampu menjaga keberlangsungan rekam jejak yang mengesankan untuk beberapa tahun kedepan.

Hanya dalam waktu enam bulan, menunjukkan hasil yang mengesankan

Operasi yang dilakukan hanya dalam waktu enam bulan, Financial Commission berhasil menyelesaikan sekitar 20 keluhan dari para trader; sebagian besar terselesaikan didua bulan terakhir. Bersamaan dengan itu, kami bangga mengumumkan bahwa kesadaran didalam komunitas trader terkait dengan  penengah independen yang dapat menyelesaikan perselisihan mereka atas penyedia layanan dipasar keuangan meningkat pesat. Fakta yang luar biasa adalah sejumlah besar klaim berkaitan langsung dengan prinsip-prinsip paling dasar perdagangaan Forex, yang sayangnya tidak dipahami oleh trader. Ini selaras dengan filosofi keseluruhan Financial Commission dalam memberikan edukasi sebagai peran utama dalam menyelesaikan perselisihan. Berikut adalah beberapa aspek perdagangan, seperti eksekusi pending order sepanjang publikasi berita ekonomi penting, cara margin pembukaan posisi dihitung disemua platform trading atau contohnya, tujuan dan prinsip operasi Stop Out atau Margin Call. Beberapa trader mendapatkan pemahaman yang lebih baik tentang hal-hal ini terlambat dan seringkali posisi terbuka mereka ditutup oleh broker karena tidak adanya free margin. Dalam kaitannya dengan hal ini, Financial Commission merekomendasikan perusahaan broker memberi perhatian lebih atas pendidikan konsumen mereka. Semua bnroker harus melakukan hal ini untuk membantu konsumen mereka terhindar dari situasi yang tidak menyenangkan ketika trading.

Disamping menawarkan kerangka kerja penyelesaian perselisihan dan meningkatkan pendidikan kepada trader untuk mengurangi jumlah keseluruhan perselisihan dan kesedihan, aspek paling penting dari mekanisme ini, adalah membantu broker mendapatkan kembali basis klien mereka. Faktanya banyak trader kecil tidak mengajukan keluhan tapi memberikan umpan balik negatif di forum-forum trader dan menyebarkannya kekomunitasnya, (sering kali ini terjadi karena kurangnya pengetahuan), lambat laun broker dapat kehilangan trader dalam jumlah besar, yang dengan mudah berpindah kemanapun.

Financial Commission juga membantu mempopulerkan tren dan fenomena baru yang muncul di industri, menurut klain yang diterimanya. Penting untuk dicatat satu kategori klaim, dimana klien sebuah broker secara tidak langsung atau tidak disengaja menggunakan perangkat lunak khusus (Expert Advisors), yang didesain untuk berlaku curang ketika menggunakan teknologi trading. Financial Commission telah mengambil langkah tegas terkait isu ini dan yakin bahwa penggunaan metode seperti ini untuk menghasilkan keuntungan secara umum melanggar norma dan prinsip-prinsip operasi bisnis secara adil dan saling menguntungkan. Penting untuk disebutkan bahwa Financial Commission tidak bisa digunakan sebagai alat tawar-menawar bagi trader yang menggunakan metode seperti diatas. Pendiri Financial Commission telah berkali-kali menyaksikan ketika seorang menggunakan teknik seperti itu, maka dia langsung dikenali dan dikeluarkan dari jajaran konsumen broker. Namun dibeberapa kasus, klient yang melakukannya berhasil mengeruk keuntungan dari akun mereka. Posisi resmi Financial Commission pada isu ini, pada pasar yang teregulasi menganggap tindakan seperti itu digolongkan kepada penipuan.

Akhirnya, kami pilih kategori klaim tertentu yang berkaitan dengan kegagalam perusahaan broker dalam melakukan pengawasan teknikal. Khususnya klaim tersebut tidak menyebabkan masalah dan terselesaikan sesuai harapan trader.

Melihat pada statistic final klaim yang ditujukan pada Financial Commission sepanjang periode keberadaannya, sekitar 26% klaim terselesaikan sesuai harapan trader .

Sebagai tambahan pada klaim yang disebutkan diatas, Financial Commission telah menerima 12 keluhan dari klien diberbagai perusahaan broker, yang bahkan belum menjadi anggota organisasi kami. Jangkauan geografis para pelanggan ini cukup luas; klien dari Rusia, negara lain dari Eropa Timur dan CIS, China dan Asia Tenggara, negara-negara Arab dan banyak lagi. Kondisi ini sekali lagi menegaskan fakta bahwa meski pasar kekurangan mekanisme penyelesai masalah yang adil, tapi tetap lembaga seperti itu ada. Kami baru saja berkomunikasi dengan perusahaan broker dari wilayah-wilayah ini dan sangat merekomendasikan mereka untuk bergabung dengan Financial Commission agar dapat saling bekerja sama dalam memecahkan permasalahan dengan lebih efisien. Akhirnya, mekanisme untuk melakukannya sudah ada, yang tentu saja akan menguntungkan untuk semuanya.

Anggota Financial Commission

Hanya dalam kurun enam bulan, Financial Commission dengan bangga menyambut tujuh nama besar dalam  industri ini  sebagai anggota, dan aktivitas Financial Commission semakin meningkat, karena mekanisme baru dan menarik ini mulai mendapatkan tempat.

AForex, Alpari, FXOpen FXFair, Lionstone Investment ,MFX Broker dan RoboForex adalah diantara anggota yang baru-baru ini bergabung dengan Komisi, banyak diantara perusahaan diatas memiliki pengalaman sukses dan memuaskan dalam hal penyelesaian masalah. Perusahaan diatas dating dari berbagai wilayah diseluruh dunia, sementara beberapa diantaranya sudah menjadi anggota EDR lokal, namun mereka masih ingin bergabung dengan Komisi. Kondisi ini tentu saja menegaskan fakta bahwa Komisi merupakan bagian penting dari industri, dimana genggaman geografis dan popularitasnya mulai menyebar.

Dispute Resolution Committee

Mekanisme penggerak Komisi secara keseluruhan adalah Dispute Resolution Committee, atau DRC. Diisi oleh figur Top dan berpengalaman dari industry ini; bahkan CEO dan Presidennya berasal dari lembaga edukasi Forex terkemuka dan perusahaan penyedia perangkat teknikal, bergabung dan bersama-sama membentuk DRC, yang menyelesaikan masing-masing dan setiap perselisihan.

Setiap permasalahan diarahkan, diperiksa dan diselesaikan dengan menggabungkan berbagai keahlian dari kelompok yang berisikan figur-figur Top ini. Sasarannya untuk menciptakan kerangka kerja dimana pengalaman dan pengetahuan yang kaya sebagai kuncinya, termasuk memberikan pandangan multi-dimensi atas setiap perselisihan, menurut keragaman keahlian anggotanya, setelah malang melintang didunia masing-masing. Ketika satu perselisihan terselesaikan oleh Financial Commission, dan tentu saja oleh DRC, setiap trader Forex akan mengetahui bahwa perselisihannya akan dilihat oleh petinggi, yang memiliki tingkat keahlian tertinggi, dan tentu saja – dengan penuh kenetralan dan objektivitas.

Anggota DCR saat ini adalah:

Anatoly Bulanov – Kepala DRC

Ilan Azbel – CEO, AutoChartist

Francesc Riverola – CEO, FX Street

Carl Elsammak – CEO, Kammas

Ilya Sorokin – CEO, ACT Forex

Simon Grunfeld – Mitra, Stone Street Solutions

Andrew Ralich – Co-Founder, oneZero Financial

Lior Nabat – CEO, Tradency

Aleksey Kutsenko – CEO, Tools4Brokers.com

Kevin Millien – Presiden, Millien Consulting Group

Financial Commission dalam perjalanan konstan untuk memperkaya DRC, dengan menyambut setiap figure penting di industry ini. Individual terkemuka yang dating dari beragam bidang, datang bersama-sama untuk membentuk setting penyelesaian masalah paling ampuh; yang melebihi harapan trader dan broker a.  Akumulasi pengalaman menahun dan pengetahuan mendalam, duduk dalam sebuah ruangan, untuk membahas masing-masing dan setiap perselisihan adalah alasan didirikannya Financial Commission ditengah-tengah industri Forex.

DRC memperluas dan memperkaya koleksi anggotanya, dan semuanya tercemin khususnya pada penunjukan terbaru  ; Anatoly Bulanov sebagai Kepala DRC. Mr. Bulanov merupakan figure yang dikenal di industri ini, menggunakan kecerdasannya selama satu decade; dengan titik berat pada pendidikan trader, live trading, analisa serta aspek teknikal dan platform perdagangan.

Financial Commission di Media

Dengan hadirnya Financial Commission yang unik ke kancah Forex, media dan pers mencatatnya sebagai titik balik dibidang ini dan meliput perkembangannya dari dekat. Nama-nama besar di media seperti tersebut dibawah, telah berupaya untuk memberitahukan ke dunia FX mengenai Komisi dan misinya;

FXStreet; “jika komisi mengalami kesuksesan, tidak diragukan lagi bahwa itu adalah hal yang baik dan langkah yang tepat dalam membuat FX sebagai kelas asset yang sebenarnya untuk semua trader diseluruh dunia”

iLearney menyinggung pentingnya peran Financial Commission di Rusia; “melindungi hak-hak trader dan investor adalah vital, karena menurut ahli, Rusia memiliki sekitar 400 ribu orang di industry FX, dengan pertumbuhan seperti ini maka jumlah klaim atas broker akan meningkat pula”

Interfax, agensi berita terkemuka di Rusia, telah mengikuti Financial Commission dan memasukkan perkembangannya dalam Annual FX Market Development Research yang prestisius menegaskan fakta bahwa Financial Commission merupakan perangkat penting dan efektif dibidang Forex, menjembatani antara trader dan broker dan memainkan peranan penting.

Sebagai tambahan atas hiruk-pikuk dimedia, Financial Commission diundang banyak event dan konferensi FX global; Forex Magnates Summits di London dan Tokyo di 2013, serta iFX expo di Macau, 2014 merupakan sedikit dari contoh kehadiran global Financial Commission.

Financial Commission telah menerima dukungan luas dari industry, baik level regional dan internasional, mendorong gagasan bahwa operasi unik ini dibutuhkan dibidang FX dan sangat jelas menunjukkan, kemana muaranya.

Permulaan 2014; menatap kedepan

Setelah enam bulan, bisa dikatakan Financial Commission telah membuka jalannya ke industri Forex, dan tentu saja disambut baik. Jelas sekali bahwa lembaga penyelesai perselisihan yang netral dan tidak rumit telah berdiri, dan telah datang waktunya untuk mengarahkan kebutuhan ini. Seperti ungkapn terkenal; “kebutuhan adalah ibu dari penemuan” – ini tentu saja merupakan penciptaan dan perkenalan lembaga penyelesai perselisihan paling netral dan professional pertama, yang berupaya menyelesaikan perselisihan dan mengubah wajah industry ini secara keseluruhan dan tentu saja mengarahkan bagaimana selama ini para trader melampiaskan kesedihannya dan menyelesaikannya. Menatap kedepan, Financial Commission akan menyambut tambahan anggota, dan akan memperluas aktivitasnya kewilayah yang lebih luas lagi.

Aktivitas paling penting dan fundamental Financial Commission, Komisi akan bertanggung jawab atas cara berfikir baru. Akhirnya, bagi para trader, ada sebuah lembaga, yang hadir untuk menyelesaikan perselisihan. Bagi broker, ada cara untuk menunjukkan keandalan dan meningkatkan kredibilitas dan keyakinan, terhadap kliennya baik yang sudah ada maupun yang baru. Sebagai tambahan atas pertumbuhan yang konstan dan perkenalan global, , Financial Commission juga meningkatkan kapabilitasnya ditingkat professional dan teknikal. Inilah, Financial Commission yang memperluas operasinya untuk mencakup lebih banyak instrument keuangan dan mekanisme trading, dan tentu saja menjangkau lebih banyak wilayah di industry FX dimana perselisihan dapat muncul.