Financial Commission Membership

Financial service providers can join FinCom at any time pending approval.

Financial service providers can apply online or for a membership pack and more information please contact the Financial Commission.

FAQ About the Financial Commission

  • What is the Financial Commission?
  • What are the objectives of the Financial Commission?
  • What happens when a customer files a complaint?
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The Financial Commission offers an impartial dispute resolution to assist consumers to resolve complaints with participating financial services providers.

Our services are free to consumers

Company News

Financial Commission Certifies Trading Technology provided by Tradency – RoboX

November 24, 2016 – Hong Kong & New York: The Financial Commission, a leading financial services independent external dispute resolution (EDR) organization, today announced the successful certification of trading machine provided by Tradency – RoboX Financial Commission conducted its rigorous review of Tradency’s trading machine, to ensure it met the technical information requirements of the […]

Financial Commission Announces RallyTrade as Latest Approved Member

November 21, 2016 – Hong Kong & New York: Leading external dispute resolution (EDR) organization, Financial Commission, catering to the financial services industry and operated by FinaCom PLC, today announces RallyTrade as its newest approved member.   RallyTrade’s status as a member of the Financial Commission took effect on November 9, 2016, following the approval […]

Financial Commission Appoints Vadim Sviderski to its Dispute Resolution Committee (DRC)

November 14, 2016 – Hong Kong & New York: Financial Commission, a leading External Dispute Resolution (EDR) organization, operated by FinaCom PLC, servicing online brokerages and technology providers within the financial services industry, today announces the appointment of Vadim Sviderski to its Dispute Resolution Committee (DRC). With more than fifteen years in the banking and […]

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Who can make a complaint?

Almost all people and small businesses can use the FinCom service.

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Who decides the outcome of the complaints?

Find out who is on the Dispute Resolution Committee.

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How the process works?

Once a complaint is made, what happens?

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What's covered?

What complaints can FinCom consider? The full list is here, or for more information, see the FinCom FAQ page.

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