Financial Commission Membership

Financial service providers can join FinCom at any time pending approval.

Financial service providers can apply online or for a membership pack and more information please contact the Financial Commission.

FAQ About the Financial Commission

  • What is the Financial Commission?
  • What are the objectives of the Financial Commission?
  • What happens when a customer files a complaint?
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CAN WE ASSIST?

The Financial Commission offers an impartial dispute resolution to assist consumers to resolve complaints with participating financial services providers.

Our services are free to consumers

Company News


Belarus Forex Market Regulation

Recently, the Financial Commission increasingly receives members’ inquiries asking to explain the key provisions and regulation specific in Belarus. High interest in this jurisdiction is justified and can be explained at least by  the following: Incomplete, incomprehensible and “expensive” regulation in Russia as well as absence of feedback from regulator regarding its prospects On the […]

Financial Commission Certifies Trading Technologies provided by Xcritical

August 22, 2016 – Hong Kong & New York: The Financial Commission, a leading financial services independent external dispute resolution (EDR) organization, today announced the successful certification of technology products provided by XCritical – Trading Platform, Xcritical CRM and XCritical Analytics. Using a rigorous review process to evaluate technical information requirements within the Trading Platform, […]

Financial Commission Announces Maximarkets and Umarkets as Latest Approved Members

August 18th, 2016 – Hong Kong & New York: Financial Commission, a leading external dispute resolution (EDR) organization that caters to the financial services industry, operated by FinaCom PLC, today announces MaxiMarkets and Umarkets as its newest members. Financial Commission provides customers of member brokerages with a neutral 3rd party mediation platform to help resolve […]

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Who can make a complaint?

Almost all people and small businesses can use the FinCom service.

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Who decides the outcome of the complaints?

Find out who is on the Dispute Resolution Committee.

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How the process works?

Once a complaint is made, what happens?

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What's covered?

What complaints can FinCom consider? The full list is here, or for more information, see the FinCom FAQ page.

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