Financial Commission Membership

Financial service providers can join FinCom at any time pending approval.

Financial service providers can apply online or for a membership pack and more information please contact the Financial Commission.

FAQ About the Financial Commission

  • What is the Financial Commission?
  • What are the objectives of the Financial Commission?
  • What happens when a customer files a complaint?
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The Financial Commission offers an impartial dispute resolution to assist consumers to resolve complaints with participating financial services providers.

Our services are free to consumers

Company News

Financial Commission Announces DLS as Latest Approved Member

September 27, 2016 – Hong Kong & New York: Financial Commission, a leading external dispute resolution (EDR) organization, operated by FinaCom PLC, catering to the financial services industry, today announces DLS as its newest approved member. Following the approval of its membership application by FinaCom PLC’s board, DLS’ status as a category A member of […]

Financial Commission Announces GEB Invest as Latest Approved Member

September 16, 2016 – Hong Kong & New York: FinaCom PLC, operator of, a neutral mediator serving the online foreign exchange, binary options industry and independent technology providers, announces today its newest member firm GEB Invest. GEB Invest is a brand owned and operated by GEB Global Equity Brokers (Belize) Ltd., a financial services […]

Financial Commission Announces Juno Markets as Latest Approved Member

September 13th, 2016 – Hong Kong & New York: Leading external dispute resolution (EDR) organization, Financial Commission, catering to the financial services industry and operated by FinaCom PLC, today announces Juno Markets as its newest member. Juno Markets’ status as an official member of the Financial Commission took effect on September 8th, 2016, after the […]

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Who can make a complaint?

Almost all people and small businesses can use the FinCom service.

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Who decides the outcome of the complaints?

Find out who is on the Dispute Resolution Committee.

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How the process works?

Once a complaint is made, what happens?

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What's covered?

What complaints can FinCom consider? The full list is here, or for more information, see the FinCom FAQ page.

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