Resolution Statistics
|
Year
|
COMPLAINTS | AWARDS | RESOLUTION | |||||
| Against Members | Against Non-Members | Total | Clients | Brokers | Not Resolved or Withdrawn | Ratio % | Av. Time(d) | |
| 2013 | 7 | 12 | 19 | 3 | 8 | 8 | 57.89 | 14 |
| 2014 | 37 | 21 | 58 | 13 | 22 | 14 | 60.34 | 13 |
| 2015 | 64 | 29 | 93 | 26 | 47 | 20 | 78.49 | 12 |
| 2016 | 128 | 37 | 165 | 39 | 61 | 65 | 60.61 | 7.12 |
| 2017 | 629 | 135 | 764 | 198 | 364 | 202 | 73.56 | 6.59 |
| 2018 | 816 | 129 | 945 | 196 | 416 | 333 | 64.76 | 7.9 |
| 2019 | 745 | 267 | 1012 | 179 | 451 | 382 | 62.25 | 6.77 |
| Total | 2426 | 630 | 3056 | 654 | 1369 | 1024 | 60% | 10,10 |
Annual Reports
Financial Commission Posts Record Resolution Times Among Key Metrics In July Complaints Digest
August 5th, 2020, The Financial Commission announces its operating metrics for the month of July 2020 as part of its monthly Complaints Digest. The organization experienced a slowdown in new [...]
Financial Commission Reports Strong 1H 2020 Results and Continued Growth
July 15th, 2020, The Financial Commission today announces its operating metrics for the first half of 2020 as part of its ongoing Complaints Digest publications highlighting the organization’s performance. Heightened [...]
Financial Commission Publishes 2019 Annual Summary Highlighting Record Growth, Continued Efficiencies and New Services
February 10th, 2020: The Financial Commission today announces the results of its operations for the previous year with the publication of the 2019 Annual Summary. With record-setting key metrics and [...]
Industry Events Participation
Financial Commission Participated in Virtual Vision Finance 2020 Expo Online
June 15th, 2020, The Financial Commission today announces its successful participation in the Virtual Vision Finance 2020 conference, which took place online Wednesday, June 10th. The organization’s representatives met virtually [...]
Financial Commission Participated in the 2020 New York Traders Expo
March 11th, 2020, The Financial Commission today announces their successful participation at the New York Traders Expo hosted by Moneyshow, which took place at the New York Marriott at the [...]
Financial Commission Participated in 2019 Global Forex Awards
October 7th, 2019, The Financial Commission today announces its successful participation in the Global Forex Awards 2019 which took place in Limassol, Cyprus on October 3rd, 2019. The Commission congratulates [...]