The FinancialThe examples provided contain actually resolved complaints between Financial Commission approved brokers and traders. They are provided to highlight the resolution process, for example, monetary compensation, use of the Compensation Fund and instances when brokers do not comply with a decision of the Dispute Resolution Committee. Trader and broker names, as well as account details, have been omitted for privacy
Customer Complaint Dated January 28th 2021
Complaint Matter Mr. XXX has lodged his complaint with the Financial Commission on the following grounds: The Client used account # XXX (USD) for active
Customer Complaint Dated March 2nd 2021
Complaint Matter Mr. XXX has lodged his complaint with the Financial Commission on the following grounds: The Client used account # XXX (USD) for active
Customer Complaint Dated July 14th 2020
Complaint Matter The Client has lodged his complaint with the Financial Commission on the following grounds: The Client used account # XXX (USD) for active
Customer Complaint Dated March 20th 2019
Complaint Matter Mr. XXX has lodged his complaint with the Financial Commission on the following grounds: The Client used account # 72790 for active trading
Customer Complaint Dated May 18th 2019
Complaint Matter Mr. XXX has lodged his complaint with the Financial Commission on the following grounds: The Client used account # 20056027 for active trading
Customer Complaint Dated September 24th 2019
Complaint Matter Mr. XXX has lodged his complaint with the Financial Commission on the following grounds: The Client used account # 720170772 for active trading
Customer Complaint Dated May 30th 2019
Complaint Matter Mr. XXX has lodged his complaint with the Financial Commission on the following grounds: The Client used account # 7241004 for active trading
Customer Complaint Dated April 23d 2019
Complaint Matter Mr. XXX has lodged his complaint with the Financial Commission on the following grounds: The Client used account # 5002454 for active trading
Customer Complaint Dated July 3d 2019
Complaint Matter Mr. XXX has lodged his complaint with the Financial Commission on the following grounds: The Client used account # XXX for active trading
Customer Complaint Dated October 17th 2018
Complaint Matter Mr. XXXX has lodged his complaint with the Financial Commission on the following grounds: The Client used account # XXXX (USD) for active
Customer Complaint Dated January 26th 2018
Complaint Matter Mrs. XXXXXX has lodged her complaint with the Financial Commission on the following grounds: The Client used account # 2100064231 for active trading operations
Customer Complaint Dated May 15th 2018
Complaint Matter Mr. XXX has lodged his complaint with the Financial Commission on the following grounds: The Client used account #XXXXX for active trading in