The FinancialThe examples provided contain actually resolved complaints between Financial Commission approved brokers and traders. They are provided to highlight the resolution process, for example, monetary compensation, use of the Compensation Fund and instances when brokers do not comply with a decision of the Dispute Resolution Committee. Trader and broker names, as well as account details, have been omitted for privacy
Customer Complaint Dated June 24th 2022
Complaint Matter The Client has lodged this complaint with the Financial Commission on the following grounds: The Client used account # 1700091006 for active trading
Customer Complaint Dated April 25th 2022
Complaint Matter The Client has lodged this complaint with the Financial Commission on the following grounds: The Client used account # 934059 (JPY) for active
Customer Complaint Dated March 9th 2022
Complaint Matter The Client has lodged this complaint with the Financial Commission on the following grounds: The Client used account # 599941130 (USD) for active
Customer Complaint Dated September 7th 2022
Complaint Matter The Client has lodged this complaint with the Financial Commission on the following grounds: The Client used account # 1804263035 (USD) for active
Customer Complaint Dated July 12th 2022
Complaint Matter The Client has lodged this complaint with the Financial Commission on the following grounds: The Client used account # 5269533 (GBP) for active
Customer Complaint Dated May 22 2022
Complaint Matter Mr. XXX has lodged this complaint with the Financial Commission on the following grounds: The Client used accounts #XXX #YYY (HKD) for active
Customer Complaint Dated January 28th 2021
Complaint Matter Mr. XXX has lodged his complaint with the Financial Commission on the following grounds: The Client used account # XXX (USD) for active
Customer Complaint Dated March 2nd 2021
Complaint Matter Mr. XXX has lodged his complaint with the Financial Commission on the following grounds: The Client used account # XXX (USD) for active
Customer Complaint Dated July 14th 2020
Complaint Matter The Client has lodged his complaint with the Financial Commission on the following grounds: The Client used account # XXX (USD) for active
Customer Complaint Dated March 20th 2019
Complaint Matter Mr. XXX has lodged his complaint with the Financial Commission on the following grounds: The Client used account # 72790 for active trading
Customer Complaint Dated May 18th 2019
Complaint Matter Mr. XXX has lodged his complaint with the Financial Commission on the following grounds: The Client used account # 20056027 for active trading
Customer Complaint Dated September 24th 2019
Complaint Matter Mr. XXX has lodged his complaint with the Financial Commission on the following grounds: The Client used account # 720170772 for active trading