Resolution Stats

//Resolution Stats
Resolution Stats 2018-04-03T13:57:34+00:00
Year
COMPLAINTS AWARDS RESOLUTION
Against Members Against Non-Members Total Clients Brokers Not Resolved or Withdrawn Ratio % Av. Time(d)
2013 7 12 19 3 8 8 57.89 14
2014 37 21 58 13 22 14 60.34 13
2015 64 29 93 26 47 20 78.49 12
2016 128 37 165 39 61 65 60.61 7.12
2017 629 135 764 153 319 157 75 6.59
Total 865 234 1099 234 457 264 70 10,54

 

Statistics in Charts

2017

2016

2015

2014

2013